Goal-oriented, coachable individual with an unparalleled level of customer service. Known for reliable and hard working nature with a positive approach to tasks. Experienced in training, supervision, and effective communication in diverse settings.
Overview
6
6
years of professional experience
Work History
Construction Worker/ Warehouse Worker
Express Employment Professionals
05.2023 - 12.2024
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Unloaded inventory from trucks onto pallettes.
Organized inventory onto the shelves.
Pulled inventory to complete orders for customer orders.
Assistant
Handy Repairs
06.2020 - 02.2022
Managed inventory to reduce material costs
Scheduled daily and weekly tasks for optimal time management
Trained and supervised new hires
Maintained client follow-ups to ensure satisfaction
Loan Officer
Loanme
10.2019 - 03.2020
Consistently delivered superior standards in a high volume, inbound and outbound call environment
Conducted follow-up calls on inquiries made by potential clients, guiding them through the loan application, approval, and closing process
Organized and maintained accurate, current client files
Accountable for meeting or exceeded performance goals assigned to me
Customer Service Representative
Sofamania
07.2018 - 09.2019
Handled high volume calls regarding product inquiries
Logged products sold to reduce customer complaints
Communicated effectively with the team on new procedures