Summary
Overview
Work History
Education
Skills
Affiliations
US Navy
Timeline

DAVID QUINN

Jacksonville,NC

Summary

Dynamic General Manager with a proven track record at Piggly Wiggly Supermarket, excelling in operations management and team leadership. Enhanced sales and customer satisfaction through strategic initiatives and effective coaching. Recognized for fostering a positive work environment and resolving complex issues, driving continuous improvement and high employee engagement.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

31
31
years of professional experience

Work History

General Manager

Piggly Wiggly Supermarket
03.2014 - 04.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.

Retail Sales Associate

Verizon
09.2013 - 03.2014
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Store Manager

Black's Tires Online & Auto Services
01.2012 - 09.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Colony Title
04.1994 - 01.2012
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

High School Diploma -

Swansboro High School, Swansboro, NC
06-1983

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership

Affiliations

  • US Navy

US Navy

Served 6 years as a  CTO2 Cryptologic Technician Operator 1982-1988.

This Naval job position involved Classified Communications that are not allowed to be divulged due to mission and details.


Timeline

General Manager - Piggly Wiggly Supermarket
03.2014 - 04.2025
Retail Sales Associate - Verizon
09.2013 - 03.2014
Store Manager - Black's Tires Online & Auto Services
01.2012 - 09.2013
Store Manager - Colony Title
04.1994 - 01.2012
Swansboro High School - High School Diploma,

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