David R
Sun City,AZ
Summary
Dynamic security professional with a proven track record at Anderson Security, excelling in incident reporting and conflict de-escalation. Recognized for enhancing customer satisfaction through superior service and vigilant surveillance. Adept at threat assessment and maintaining a secure environment, contributing to loss prevention and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Anderson Security
02.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Retail Sales Associate
Walmart
05.2011 - 08.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Education
General Studies
Greenway High School
Phoenix, AZ05.1990
Skills
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Surveillance
- Access control
- Patrol operations
- Conflict de-escalation
- Visitor tracking
- Threat assessment
- Security equipment operation
Certification
CPR and AED
Timeline
Security Officer
Anderson Security
02.2020 - Current
Retail Sales Associate
Walmart
05.2011 - 08.2025
General Studies
Greenway High School
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