Dynamic Director of Social Catering with a proven track record in relationship building and business development. Skilled in coordinating exceptional service delivery and developing innovative marketing initiatives to drive substantial revenue growth.
Overview
43
43
years of professional experience
Work History
Director of Social Catering
The Ritz-Carlton, Cleveland
Cleveland, OH
03.1999 - 04.2026
Responsible for $1.5 million in social catering annually.
Worked with culinary teams to develop menus and packages along with custom packages when needed.
Coordinated service delivery with banquet team to ensure Ritz-Carlton experience.
Developed site tour process to highlight banquet venues and all aspects of the hotel to increase site tour conversions.
Responsible for training sales team on "shop talk" resulting in property maintaining high ratings in the region.
Owner/Operator
David's Gourmet, Inc.
Cleveland Heights, OH
08.1983 - 01.1999
Oversaw daily operations, ensuring product quality and customer satisfaction.
Developed and implemented strategic marketing initiatives to enhance brand visibility.
Managed supply chain logistics, optimizing inventory levels and reducing costs.
Trained and mentored staff, fostering a collaborative team environment.
General Manager, Social Media Manager, Catering Manager at Diversity Foods Services (Fort Whyte Alive)General Manager, Social Media Manager, Catering Manager at Diversity Foods Services (Fort Whyte Alive)