Unarmed Security Guard
A&H Security
11.2023 - 01.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Maintained visitor logs for accurate record-keeping and improved site access control.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Addressed and resolved conflicts among visitors or employees, maintaining peaceful atmosphere.
