Excel
David Randolph
Food Services Assistant Director
Myrtle Beach,SC
Summary
Seasoned Assistant Director knowledgeable about all areas of business operations. Offering 25 years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
22
22
years of professional experience
Work History
Assistant Director of Food Services and Private Events
Brookgreen Gardens
Myrtle Beach, South Carolina
09.2018 - Current
- Responsible for all aspects of Food and Beverage and Special Events Ensured the following of all DHEC rules and regulations while maintaining 3 different food venues and large special events including public events of 3000 or more.
- Trained and mentored new employees on industry practices and business operations.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
Manager
Sea Captains House
Myrtle Beach, SC
08.2012 - 09.2018
- Responsible for all aspects of casual dining restaurant including interviewing, hiring, training and employee relations
- Ensured exemplary customer service while managing a large customer volume including private parties and corporate events.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Onboarded new employees with training and new hire documentation.
Special Events Coordinator
Brookgreen Gardens
Murrells Inlet, SC
06.2011 - 08.2012
- Responsible for set-up and breakdown of all Internal and external events on Brookgreen Property including weddings and corporate outings
- Helped manage restaurant and 3 other food venues while meeting and exceeding guest expectations during events.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Supervised staff during events and maintained efficient performance.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
Manager
Wachesaw Plantation Club Murrells Inlet SC
Murrells Inlet, SC
12.2007 - 06.2011
- Pool & Golf Course Snack Bar, Responsible for all aspects of management for high volume pool and half-way house of busy private country club including scheduling, hiring, training, budgeting, inventories, purchasing, and maintaining excellent rapport with private country club members
- Handled internal member functions as well as outside catering and parties.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Assistant Manager
Divine Dining LLC
Murrells Inlet, SC
04.2007 - 12.2007
- Responsible for all aspects of fine dining restaurant including interviewing, training, and end of day procedures
- Maintained guest relations and customer service during busy floor times
- Managed fast paced bar including inventories and cash reconciliation.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
General Manager
Loco Lizard Cantina
Park City, Utah
01.2002 - 04.2007
- Responsible for all aspects of high volume restaurant including inventories, purchasing and overseeing of restaurant floor
- Instrumental in planning new menus for 2nd restaurant in Salt Lake City
- Responsible for programming of new point of sale computer for restaurants
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
General Manager
Texas Reds Pit Barbeque
Park City, Utah
04.2000 - 01.2002
- Responsible for daily operations of high volume restaurant including scheduling, training, and general operation of catering and banquets
- Implemented rigorous new training schedule and was responsible for 5% increase of profits
- Oversaw budgeting and purchasing of all equipment related to restaurant
- Maintained first quality guest relations and customer service in high volume establishment
Education
Business Management
University of Utah
Salt Lake City, UTSkills
Staff Management
Financial administration
Business administration
Key relationship management
Schedule Coordination
Software
Word perfect
Aloha
Square
Aldelo
Microsoft Office
Timeline
Assistant Director of Food Services and Private Events
Brookgreen Gardens
09.2018 - Current
Manager
Sea Captains House
08.2012 - 09.2018
Special Events Coordinator
Brookgreen Gardens
06.2011 - 08.2012
Manager
Wachesaw Plantation Club Murrells Inlet SC
12.2007 - 06.2011
Assistant Manager
Divine Dining LLC
04.2007 - 12.2007
General Manager
Loco Lizard Cantina
01.2002 - 04.2007
General Manager
Texas Reds Pit Barbeque
04.2000 - 01.2002
Business Management
University of Utah