David Randolph
Chattanooga,TN
Summary
Results-driven logistics and operations management professional with extensive experience in overseeing warehouse functions and enhancing productivity. Known for fostering a positive team environment while ensuring compliance with safety standards and customer satisfaction. Committed to continuous improvement and professional growth within the logistics sector.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver/Driver Lead
TDP Bakery
Chattanooga, Tennessee
04.2025 - Current
- Performed pre-trip inspections, ensuring vehicle safety and adherence to regulatory standards.
- Delivered goods on schedule by operating transportation vehicles efficiently.
- Trained new drivers on safety protocols and procedures.
- Adhered to traffic laws, ensuring safe driving practices.
- Engaged with customers during deliveries, providing friendly service to enhance customer satisfaction.
Forklift Operator
Canadian Executive Search Group
Chattanooga, TN
10.2024 - 03.2025
- Completed contract work for Volkswagen at Schnellecke Logistics, supporting logistics operations during high-demand periods.
- Drove reach truck to move product, replenish repack line and flow racks, ensuring smooth operation.
- Facilitated transition to 2-shift operation following VW announcement, assisting team in adapting to new workforce structure.
General Manager
Jimmy John's
Cleveland, TN
05.2023 - 07.2024
- Organize and establish priorities in the store with minimal supervision.
- Ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently.
- Oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS (cost of goods sold) management, cash handling and brand compliance.
- Promote and maintain a positive work environment.
- Ensure customer satisfaction.
Assistant Manager
Jimmy John's
Cleveland, TN
10.2021 - 05.2023
- Oversee restaurant operations, prepare food for customer, deliver food to customer.
Warehouse Supervisor
Rising Dragon International Inc
Cleveland, TN
09.2020 - 03.2021
- Oversaw daily warehouse operations.
- Ensure orders are filled in a timely fashion.
- Scheduled pickups with carriers.
Maintenance
Express Employment Professionals
Cleveland, TN
10.2018 - 05.2019
- Assist with work orders for various apartment complexes around the city.
- Clean, paint, and replace broken items within the apartments to ready them for a new tenant.
Forklift Operator/Warehouse
Adecco Staffing at Bayer
Cleveland, TN
09.2017 - 12.2017
- Operated a small variety of lifts to pull and fulfill production orders.
- Loaded & unloaded trucks.
- Maintained a clean and safe work environment.
Operations Supervisor
DHL/Exel
09.2015 - 08.2017
- Direct the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
- Participate in the management of turnover among hourly staff consistent with the site turnover objectives.
- Ensure the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained.
- Organize and lead the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses the efficiency of associate work.
- Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
- Participate in the completion of workshop action plans, projects and best practice sharing/implementation.
- Plan, manage, and adjust the daily workload and staffing to minimize the unplanned overtime.
- Example activities include identifying labor needs, interviews and recruiting activities, implementing training, and coaching / counseling for improved performance.
- Ensure company policies are communicated, applied, and enforced (i.e., safety, accounting, operational, regulatory, and administrative).
- Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
- Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
- Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.
Business Process Owner (BPO)
DHL/Exel
08.2011 - 09.2015
- Proactively identified, implemented and managed process improvements and agile solutions within functional area.
- Led cross-functional discussions/initiatives to anticipate and mitigate issues and achieved required outcomes within required timeframes.
- Provided thorough subject matter expertise within assigned area and made recommendations to senior leadership to contribute to IT strategy.
- Prepared thorough reports and summaries for senior leadership and/or customer.
- Managed numerous projects to ensure their success.
- Designed solutions for automated report generation.
- Managed the warehouse management system and applied updates and bug fixes, along with ensuring its stability in daily operations.
Backup BPO
DHL/Exel
Cleveland, TN
08.2009 - 04.2011
- Mainly focused on production work - Replenishment & Pallet Pick.
- When needed, I assisted the Business Process Owner with his/her task.
- Provided coverage for the BPO when they were absent or away.
Replenishment
DHL/Exel
Cleveland, TN
08.2006 - 08.2009
- Maintained product replenishment responsibilities in the case pick area as directed by the WMS system.
- Assisted with pallet pick orders and kept the case pick area clean of any stray pallets during any replenishment downtime.
Education
High school -
Some College (No Degree) - Information Technology
Miller-Motte Technical College
TNSkills
- Inventory control and management
- Delivery coordination
- Vehicle inspection
- Safety training
- Staff supervision
- Time management
- Problem solving and resolution
- Team leadership and management
- Punctuality and reliability
- Physical stamina
- Warehouse management systems
- Microsoft Excel and Outlook
- Inventory management
- Mentoring and coaching
- Warehouse distribution expertise
- Communication skills
- Maintenance and repair
- JDA software proficiency
- OSHA compliance knowledge
- Process improvement strategies
- Crystal Reports expertise
- Computer literacy skills
- Replenishment processes
- Picking (case, pallet, each)
- Microsoft Word proficiency
- JDA RTCIS experience
- DLX 2009 familiarity
- Red Prairie 2009 knowledge
- VBScript programming skills
Certification
Forklift Certification
Timeline
Driver/Driver Lead
TDP Bakery
04.2025 - Current
Forklift Operator
Canadian Executive Search Group
10.2024 - 03.2025
General Manager
Jimmy John's
05.2023 - 07.2024
Assistant Manager
Jimmy John's
10.2021 - 05.2023
Warehouse Supervisor
Rising Dragon International Inc
09.2020 - 03.2021
Maintenance
Express Employment Professionals
10.2018 - 05.2019
Forklift Operator/Warehouse
Adecco Staffing at Bayer
09.2017 - 12.2017
Operations Supervisor
DHL/Exel
09.2015 - 08.2017
Business Process Owner (BPO)
DHL/Exel
08.2011 - 09.2015
Backup BPO
DHL/Exel
08.2009 - 04.2011
Replenishment
DHL/Exel
08.2006 - 08.2009
High school -
Some College (No Degree) - Information Technology
Miller-Motte Technical College