David Rees

Crew Team Member

Culver's Restaurant

03.2023 - Current

Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Operated register to process payments and collect cash payment for order totals.
Greeted customers at drive-thru and took food orders.
Improved customer satisfaction by consistently providing friendly and efficient service.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Resolved customer complaints quickly and professionally, ensuring repeat patronage.
Increased overall efficiency by promptly restocking supplies as required during shifts.
Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
Assisted other team members to achieve goals.
Became familiar with products to answer questions and make suggestions.
Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Trained new employees by demonstrating tasks and coaching during daily activities.
Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
Cleared trays and removed trash from tables before sanitizing surfaces.
Accurately operated cash register to process customer payments.
Completed milkshakes and ice cream desserts for customers.
Backed up servers by setting up trays and completing some food deliveries.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.