Commercial rated pilot with IFR add on. Current flight hours of about 250 with time in Robinson R22/R44 and Cabri. Experience with ground crew/handling and refueling operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Line Service Specialist
Sky Services
01.2022 - 12.2023
Inspected equipment to diagnose operational issues.
Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
Mentored junior staff members on best practices regarding service excellence while modeling exemplary behavior at all times.
Streamlined service processes for quicker response times, enhancing overall customer experience.
Managed fueling, towing, minor maintenance, billing, and other services efficiently.