Dynamic Heavy Wrecker Operator with a proven track record at Gale's Towing & Recovery, excelling in incident documentation and load securement. Recognized for enhancing recovery efficiency and fostering teamwork, while maintaining a clean driving record and adhering to DOT regulations. Committed to safety and customer satisfaction in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Heavy Wrecker Operator
Gale's Towing & Recovery
Newberg / McMinnville, OR.
12.2017 - Current
Operated heavy wrecker equipment for vehicle recovery and transport operations. Semi trucks and trailer combos, Garbage trucks, and Landoll operations.
Collaborated with law enforcement and emergency services during accident response efforts.
Assisted in training new operators on safety protocols and equipment handling procedures.
Managed dispatch communications to coordinate timely responses to service calls.
Implemented safety measures to minimize risk during high-pressure recovery situations.
Monitored traffic conditions and adjusted routes for efficient towing.
Maintained high safety standards in all aspects of heavy wrecker operations, minimizing accidents and injuries.
Collaborated with fellow operators to complete complex recovery missions in challenging environments.
Increased customer satisfaction by ensuring clear communication during the entire towing process.
Handled hazardous materials appropriately according to established protocols, maintaining a safe work environment for self and others.
Contributed to a positive company image by maintaining a clean and organized work environment both on the job site and at the office.
Performed thorough pre-and post-trip inspections to identify and address any potential issues before they became critical.
Established relationships with local law enforcement agencies, fostering cooperation during incident responses and recoveries.
Operated with safety and skill to avoid accidents and delays.
Fastened chains, straps, covers, and binders to secure load during transit.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Hazwopper certified.
Flatbed Truck Driver
TR Oliver
Vancouver, WA
07.2017 - 12.2017
Operated flatbed trucks to transport goods efficiently and safely to designated locations.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Loaded and secured cargo using straps and tarps to prevent damage during transit.
Navigated routes effectively, adapting quickly to changing traffic conditions and road closures.
Communicated with dispatchers regarding delays, route changes, and delivery schedules.
Expedited delivery times using advanced GPS technology for accurate route guidance while avoiding traffic congestion or construction delays.
Auto Transporter
CWE Transport
Vancouver, WA
01.2015 - 12.2017
Coordinated vehicle logistics to ensure timely delivery and efficient routing.
Operated various transport vehicles, adhering to safety regulations and company standards.
Inspected vehicles for compliance with operational guidelines and safety protocols.
Managed documentation related to vehicle transport, ensuring accuracy and completeness.
Trained new staff on transportation processes, safety measures, and equipment usage.
Exceeded client expectations with prompt communication regarding any changes or updates in delivery timelines.
Continuously stayed up-to-date with industry regulations, adjusting practices accordingly for compliance purposes.
Loaded and unloaded vehicles securely onto trailers, preventing any damage or delays during transit.
Utilized GPS and other navigation systems to minimize delays with well-planned routes.
Maintained high customer satisfaction by working quickly and accurately.
Complied with federal, state and local laws and regulations to reduce risks.
Dump Truck Driver
Taylor Transport
Vancouver, WA
01.2017 - 08.2017
Operated dump truck to transport materials safely to designated sites.
Maintained vehicle integrity through regular inspections and preventive maintenance checks.
Collaborated with site managers to ensure timely delivery of materials.
Followed all safety protocols while operating heavy machinery on construction sites.
Hauled materials for road construction, large industrial use, construction and agriculture.
Weighed in and out at scales for load ticketing and legal weight compliance.
Drove 25-ton capacity vehicles transporting raw materials for construction projects.
Repossession Agent
Relentless Recovery
Portland, OR
01.2013 - 01.2015
Conducted field investigations to locate and secure collateral assets for repossession.
Managed negotiations with clients to facilitate resolution and minimize disputes.
Utilized tracking software to monitor vehicle locations and status updates effectively.
Coordinated with law enforcement to ensure safe recovery of repossessed vehicles.
Developed strategies for improving asset recovery rates through targeted outreach initiatives.
Led compliance efforts by adhering to state regulations governing repossession activities.
Built positive relationships with clients, resulting in repeat business for the company.
Listened to customers and negotiated solutions that met creditor and debtor needs.
Investigated customer credit references and approved credit lines.
Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Processed debtor payments and updated accounts to reflect new balance.