Jerome Heidt
Columbus,OH
Summary
Seasoned Heavy Wrecker Operator with experience in handling various types of heavy-duty vehicles. Strengths include solid knowledge of safety protocols, strong mechanical aptitude, and exceptional problem-solving skills. Proven record of maintaining equipment to ensure operational readiness and reducing downtime. Previously contributed to efficient operations by quickly responding to breakdowns and performing repairs on site. Veteran tow truck operator successful at working with speed and efficiency to perform successful tows. Excellent customer relations, planning and organizational skills. Prepared to bring several years of related experience and take on fast-paced position. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
37
37
years of professional experience
3
3
Wreck Master
4
4
OTIM training
Work History
Heavy Wrecker Operator
Pro-Tow Auto Transport And Towing
Columbus , OH
08.2022 - Current
- Checked and maintained the condition of heavy wrecker to ensure safety and optimal performance.
- Received, reviewed, and responded to service requests from customers in a timely manner.
- Loaded and unloaded vehicles onto and from flatbeds using chains, winches, booms, and other equipment.
- Inspected undercarriage for any mechanical problems or leaks prior to loading and unloading vehicles.
- Performed minor repairs on truck such as changing oil, checking brakes.
- Conducted regular maintenance of all tools and equipment used in operations.
- Assisted with roadside repair services such as jump starts, tire changes, fuel delivery.
- Provided customer service by responding promptly to inquiries or complaints from clients or general public.
- Ensured that all paperwork was completed accurately and submitted in a timely fashion.
- Communicated effectively with dispatch team regarding job status updates throughout shift.
- Maintained accurate logs of each job performed including time spent on each task.
- Operated tow trucks safely in accordance with local laws and regulations.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Worked well with dispatchers to communicate route and schedule changes.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Reacted decisively and quickly to protect spoilage.
Heavy Wrecker Operator//light Tow Operator
Broad and James Towing
Columbus, OH
03.2020 - 08.2022
- Checked and maintained the condition of heavy wrecker to ensure safety and optimal performance.
- Loaded and unloaded vehicles onto and from flatbeds using chains, winches, booms, and other equipment.
- Operated tow trucks safely in accordance with local laws and regulations.
- Observed traffic laws while driving tow truck; reported any violations immediately to supervisor.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Worked well with dispatchers to communicate route and schedule changes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Light Duty Driver
Performance Towing
Sunbury, OH
04.2019 - 03.2020
- Ensured cargo was loaded properly, securely and safely to prevent damage during transit.
- Received customer orders for pick-up and ensured accurate loading of merchandise into the truck.
- Responded quickly and effectively to any emergency situations that arose during transportation process.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Owner/Operator Truck Driver
Heidts Trucking
Columbus, OH
05.1987 - 03.2019
- Operated commercial truck to transport goods and materials over long distances.
- Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Communicated with customers regarding delivery times and location details.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Unloaded cargo at designated locations in a timely manner while following safety protocols.
- Assisted in loading and unloading freight from trailers as needed.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Hooked and unhooked trailers from tractor and converter dollies.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Implemented cost control measures to reduce expenses and increase profitability.
- Developed positive relationships with customers by providing excellent customer service.
- Provided customer service by responding to inquiries in person or via telephone and email.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
Education
A And P Licence - Required
Colorado Areo Tec
Denver, CO07-1995
High School Diploma -
Billings West High School
Billings, MT05-1983
Associate of Science - Mechanics And Repairers
Career Center East
Billings, MT05-1983
Skills
- Incident documentation
- Hazardous Materials Handling
- Heavy Equipment Operation
- Crane Operation
- Problem-solving capabilities
- Conflict resolution abilities
- Vehicle maintenance and repair
- Traffic Control
- Heavy Quipment Operator/Machinery of all types
Certification
- I have attended three Wreck Master classes. I have attended 5 OTIM training classes, Air bag school and hazmat.
References
Dawn Holy 317-644-9601 (1 yrs)
Kenny Begely 843-826-9677 (5 yrs)
John Ball 270-952-8422 (10 yrs)
Mary Muth 406-670-3139 (50 yrs)
Alesia Heidt 614-749-3704 (34 Yrs)
Jody Muth 406-690-7646 (48 yrs)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Knowledge is Power
Accomplishments
- Supervised team of 3 staff members. Ran my company in the profit.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementPaid time off401k matchPaid sick leaveCompany CultureTeam Building / Company RetreatsLanguages
English
Native language
English
Beginner
A1
Timeline
Heavy Wrecker Operator
Pro-Tow Auto Transport And Towing
08.2022 - Current
Heavy Wrecker Operator//light Tow Operator
Broad and James Towing
03.2020 - 08.2022
Light Duty Driver
Performance Towing
04.2019 - 03.2020
Owner/Operator Truck Driver
Heidts Trucking
05.1987 - 03.2019
- I have attended three Wreck Master classes. I have attended 5 OTIM training classes, Air bag school and hazmat.
A And P Licence - Required
Colorado Areo Tec
High School Diploma -
Billings West High School
Associate of Science - Mechanics And Repairers
Career Center East
Similar Profiles
Alexander Alexander null
Train Conductor at Mc Towing Tow Trucking AssistingTrain Conductor at Mc Towing Tow Trucking Assisting
Karen BehsmanKaren Behsman
Tow-truck-driver at Pro TowTow-truck-driver at Pro Tow
Courtney BurksCourtney Burks
Tow Truck Driver at Ceres Pro TowTow Truck Driver at Ceres Pro Tow