David Rivera
Belleville,Nj
Summary
To obtain a position where my skills can be useful in the workplace.
Top-notch team leader and problem-solver with extensive experience overseeing refueling, cleaning and restocking of aircraft. Competent in training and coaching employees to improve performance.
Dedicated Ramp Supervisor and Manager knowledgeable about FAA, TSA and OSHA regulations and industry best practices that optimize ramp operations. Successful at overseeing safe and productive team operations that maintain departure schedules. Offering an open schedule, a well-coordinated approach and 17 years' experience in the field.
Overview
21
21
years of professional experience
Work History
Ramp Supervisor
Dnata
NEWARK, NJ
03.2022 - Current
- I am in charge of flights going out on time in a safely manner , ensuring that all my employees are working as best as possible.
- Determined flight close-out times and completed and verified flight forms.
- Maintained crew compliance with FAA, OSHA, TSA and airport guidelines.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Connected electrical power units and service hoses to aircraft.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Operated equipment to support on-ground operations in between flights.
WAREHOUSE WORKER | PAIGE ELECTIRIC
12.2015 - Current
- Driving a forklift to move various materials
- Shipping and receiving
- Counting Inventory
- Loading and unloading freight
- Maintains quality service by following organization standards
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
- Completes reports by entering required information
- Maintains technical knowledge by attending educational workshops; reviewing publications
- Contributes to team effort by accomplishing related results as needed
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Supervisor
Meridian Aviation / Signature Flight Support
Teterboro, NJ
01.2023 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Towed all types of private aircraft’s on and off the FBO and Taxiways as well to different FBO’S
Duty Manager
Swissport Cargo Services
Newark, NJ
07.2023 - 10.2023
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Conducted regular performance appraisals of staff to determine compliance of goals and objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Warehouse Auditor
Choice Aviation
Newark, NJ
03.2022 - 07.2022
- Followed established auditing processes to meet internal and regulatory requirements.
- Analyzed data and findings to prepare reports detailing financial information.
- Communicated with auditee staff to obtain necessary information for audits.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Ramp Supervisor Cabin Supervisor
Worldwide Flight Services
NEWARK, NJ
05.2015 - 10.2018
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Completed mathematical calculations and prepared load plans.
- Maintained crew compliance with FAA, OSHA, TSA and airport guidelines.
- Updated shift paperwork, assisted with payroll and produced reports.
- Determined flight close-out times and completed and verified [Type] flight forms.
- Managed mechanical, cabin and cargo services for inbound and outbound flights.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Trained new team members to apply industry best practices and airfield safety protocols.
TEAM LEAD
UNITED AIRLINES
NEWARK, NJ
01.2004 - 01.2015
- Responsible for overseeing employees
- Making sure places arrive on time and safely
- Safety of passengers and crew
- Bookkeeping
- Page 2
Education
Bachelor Of Arts - Aviation
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2017
BARRIANGER HIGH SCHOOL
01.2007
Skills
- Inclement Weather Tolerance
- Team Leadership
- Live Cargo Handling
- Problem-Solving
- Load Planning Communication
- Aircraft Safety Checks
- Ramp Generator Operation
- Customer Service
- Ground Support Services
- Aircraft Sanitation
- Schedule Coordination
- Aircraft Tug Operation
- New Agent Training
- Pushback Spotting
- Staff Scheduling
- Manage Budgets
- Quality Standards
- Staff Training
- Shift Scheduling
- Order Supplies
- Health and Safety Regulations
Timeline
Duty Manager
Swissport Cargo Services
07.2023 - 10.2023
Supervisor
Meridian Aviation / Signature Flight Support
01.2023 - 08.2024
Ramp Supervisor
Dnata
03.2022 - Current
Warehouse Auditor
Choice Aviation
03.2022 - 07.2022
WAREHOUSE WORKER | PAIGE ELECTIRIC
12.2015 - Current
Ramp Supervisor Cabin Supervisor
Worldwide Flight Services
05.2015 - 10.2018
TEAM LEAD
UNITED AIRLINES
01.2004 - 01.2015
Bachelor Of Arts - Aviation
Rutgers, The State University of New Jersey
BARRIANGER HIGH SCHOOL