David Roberts
Katy,TX
Summary
Fast-moving EMT and NEMT professional with a background in 911 response, patient transport, triage support, and emergency scene operations. Brings strong route planning, dispatch coordination, customer service, and patient care skills across fire, EMS, and medical transport settings.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Owner/Operator-NEMT
Accessible Transport Service
09.2023 - 07.2026
- Dispatching, Route planning and Optimization
- Scheduling, Trip Quotes, Customer Service
- Wheelchair and Ambulatory Transport of patients.
- Managed human resources activities, supported marketing initiatives, processed billing tasks, and delivered training sessions to improve team effectiveness.
- Conducted business-related tasks to streamline operations and improve overall efficiency.
MEDICAL TRIAGE VOLUNTEER
Boston Marathon/Boston Athletic Association
Boston, MA
03.2019 - 03.2026
- Monitored course access points to support Boston Athletic Association safety procedures.
- Provided assistance to individuals who had fallen, ensuring their safe navigation to appropriate support.
- Directed Boston Marathon runners toward assigned corrals and start areas for BAA operations.
- Assisted spectators with route guidance along Boston Marathon event locations.
EMT-Basic
Socopee Rescue-EMS
10.2023 - 01.2025
- Delivered emergency medical care, 911 response, and patient transport across multiple towns during days, nights, and holidays, utilizing skills from training and ongoing education while collaborating with diverse groups.
- Assessed patient condition during emergency calls for Socopee Rescue-EMS response team.
- Delivered basic life support care under standing orders and medical direction.
- Monitored vital signs and documented patient status during transport.
- Managed inventory and supplies for ambulance operations and base facilities, ensuring readiness and efficiency in emergency response.
EMT-B
Shapleigh Rescue EMS
Shapleigh, ME
04.2022 - 04.2024
- Delivered comprehensive emergency medical care and transport to patients. Adapted to various shifts, including days, nights, and holidays, ensuring continuous patient support. Applied skills learned in formal education and ongoing training in practical settings. Coordinated with diverse teams and individuals to provide effective care in emergency medical situations.
- Provided Basic Emergency Medical Technician care for Shapleigh Rescue EMS patients.
- Assessed injuries and illnesses during emergency medical service responses.
- Stabilized patients using approved EMS equipment and treatment protocols.
FF/EMT
Kennebunk Fire
Kennebunk, ME
01.2023 - 11.2023
- Oversaw fire and EMS operations, ensuring safety protocols and operational efficiency.
- Responded to medical emergencies with Kennebunk Fire crews and apparatus.
- Assessed patients and delivered basic life support care.
- Monitored vital signs and documented patient conditions for Kennebunk Fire reports.
EMT-Basic
Shapleigh Rescue-EMS
04.2022 - 11.2023
- Provided emergency medical care, responded to 911 calls, and managed patient transport.
- Managed inventory and supplies for ambulance and base, ensuring readiness for emergency responses.
- Conducted CPR training sessions for providers and staff, enhancing emergency preparedness and response capabilities.
Lieutenant Firefighter/EMT
Lebanon Fire Department
Lebanon, ME
10.2022 - 08.2023
- Provided emergency coverage for floods, fires, medical emergencies, car accidents, and other disasters to ensure community safety.
- Executed extrication and rescue operations during emergencies to safeguard individuals and minimize risks.
- Supervised and trained team members to enhance readiness and cohesion.
- Use and maintenance of heavy machinery and tools.
- Inventory, and stocking supplies at ambulance and base.
- Grant writing
Lieutenant/Firefighter/EMT
Lebanon Fire-EMS
Lebanon, ME
01.2022 - 09.2022
- Executed fire safety protocols and emergency medical services to ensure community safety. Led ongoing training sessions to enhance team skills and preparedness. Improved community interactions. Organized team building activities to foster camaraderie and boost morale.
EMT-B
North East Mobile Health Services
Scarborough, ME
10.2021 - 03.2022
- Delivered patient care during emergency transport, ensuring safety and comfort. Working days and nights and also holidays. Applied skills from education and training to effectively manage emergency situations. Work alongside diverse people and groups daily.
- Delivered basic life support during emergency responses and patient transports.
- Assessed patients and documented vital signs for Shapleigh Rescue EMS calls.
- Communicated patient conditions to dispatch and receiving medical staff.
EMT-B
Armstrong Ambulance
Arlington, MA
02.2020 - 09.2021
- Respond to dispatched 911 calls requiring medical aid rapidly and safely.
- Delivered city and private contracted ambulance service alongside another EMT to ensure timely patient care.
- Administered general and critical care during transport from hospitals, nursing homes, and doctor's offices to stabilize patient conditions.
- Perform basic and advanced patient assessments. Assess patient condition through physical and verbal exams and by collecting information from others at the scene.
- Interpret limited histories and use physical examinations to identify potential underlying critical issues.
- Monitored patients for changes and adjusted care plans based on evolving medical needs.
- Worked as EMT in emergency medical services.
- Keep vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
EMT / FTO
Armstrong Ambulance
Arlington, MA
02.2019 - 09.2021
- Responded to emergency calls for Armstrong Ambulance patients across communities.
- Assessed patient conditions and documented vital signs during transport.
- Provided basic life support care following Armstrong Ambulance protocols.
- Handled mixed 911 calls and transfers during training of new officers to ensure effective communication and response.
EMT
Beauport Ambulance Service
Gloucester, MA
01.2018 - 12.2019
- Responded to emergency calls across Beauport communities with prompt patient care.
- Stabilized patients during transport to local hospitals and medical centers.
- Assessed injuries and vital signs using standard ambulance service protocols.
- Responded to emergency 911 calls, assessing situations and directing resources for timely response.
EMT-B
BEAUPORT AMBULANCE
Gloucester, MA
01.2018 - 12.2019
- Responded to emergency calls, delivering immediate care to critically ill and injured patients and transporting them to medical facilities.
- Provided emergency medical services as an EMT.
- Maintained ambulance in optimal working order, ensuring full equipment readiness for effective patient care.
- Coordinated interfacility transport, hospice care transfers, and hospital discharges to ensure continuity of patient care.
- Participate in continuing education classes to ensure up to date skills and knowledge.
EMT-B
Northeast Regional Ambulance Service
Middleton, MA
02.2019 - 11.2019
- Respond to dispatched 911 calls requiring medical aid rapidly and safely.
- Delivered emergency medical services as an EMT.
- Delivered city and private contracted ambulance service in collaboration with another EMT to ensure timely and effective patient care.
- Provided general and critical care during transport from hospitals, nursing homes, and doctor's offices, prioritizing patient safety and comfort.
- Perform basic and advanced patient assessments. Assess patient condition through physical and verbal exams and by collecting information from others at the scene.
- Interpret limited histories and use physical examinations to identify potential underlying critical issues.
- Monitored patients for changes, adjusting care plans as needed to respond effectively to evolving conditions.
- Keep vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
EMT/Security Officer
Brooksby Village
Peabody, MA
08.2018 - 02.2019
- Responded to community emergencies, coordinating with police, fire, and EMS to manage incidents such as fires, floods, severe weather, hazardous materials, bomb threats, and evacuations.
- Responding to medical emergencies and providing assessment and treatment according to standards of care.
- Performed emergency medical technician duties during community events.
- Assisted in searches for missing residents, ensuring timely support for families and local authorities.
- Secured community by responding to reports of missing items, theft, vandalism, and potential criminal activity.
- Performed safety checks and inspections to uphold Life Safety and OSHA codes.
Call Fire Fighter
Manchester-By-The-Sea Fire Dept
Manchester by the Sea, MA
06.2015 - 07.2018
- Coordinated with local fire departments during fire emergencies, ensuring adherence to safety protocols and effective emergency response.
- Operated hoses, ladders, and suppression equipment during structural fire incidents
- Responded to fire and medical emergencies across Manchester-By-The-Sea neighborhoods
- Performed rescue, evacuation, and patient care at emergency scenes
- Provided emergency medical care in high-pressure environments, delivering timely and effective treatment to patients.
EMT-B
Cataldo Ambulance
Somerville, MA
09.2017 - 01.2018
- Respond to dispatched 911 calls requiring medical aid rapidly and safely.
- Provided immediate care as an emergency medical technician during emergencies.
- Delivered city and private contracted ambulance service alongside another EMT to ensure timely patient care.
- Provided comprehensive general and critical care during transport from hospitals, nursing homes, and doctor's offices to safeguard patient health.
- Perform basic and advanced patient assessments. Assess patient condition through physical and verbal exams and by collecting information from others at the scene.
- Interpret limited histories and use physical examinations to identify potential underlying critical issues.
- Monitored patients for changes, reviewing and adjusting care plans to respond to evolving medical needs.
- Keep vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
Medical Assistant
Family Medicine Associates
Manchester by the Sea, MA
12.2016 - 07.2017
- Roomed patients, took vital signs, performed EKGs, and administered injections to support efficient patient flow and care delivery.
- Conducted medical triage, documented patient information, monitored prescriptions, processed prior authorizations, and entered orders to ensure accurate and timely patient care.
- Performed ear lavage procedures to effectively clear ear canals of wax buildup, enhancing patient comfort and hearing ability.
- Executed the sterilization of medical instruments and equipment.
Medical Assistant
North Shore Pain Management
Beverly, MA
06.2015 - 05.2017
- Rooming patients, taking vital signs, prescriptions, prior authorizations, , Medical Documentation, triage, Performed EKGs to assess heart activity., Executed IV placements to ensure patient hydration and facilitate medication administration., Conducted ultrasound procedures to assist in diagnosing conditions of internal organs., Assisted in PAC-U to support patient recovery post-anesthesia.
- Managed patient intake and vital signs at Family Medicine Associates.
- Prepared exam rooms for family medicine appointments and procedures.
- Assisted physicians with routine examinations and minor office procedures.
Medical Assistant
Middlesex Recovery, LLC
Woburn, MA
02.2011 - 12.2016
- Roomed patients, recorded vital signs, processed prescriptions, and obtained prior authorizations to ensure timely patient care.
- Recorded vital signs, symptoms, and medication lists in electronic health records.
- Roomed patients for family medicine visits and prepared exam rooms.
- Scheduled appointments and coordinated follow-up care for primary care patients.
Education
Advanced EMT Program -
NHCPR, Inc.
Portsmouth, NH10-2026
PADI Open Water Diver -
Undersea Divers
Beverly, MA10-2026
Firefighter 1/Firefighter 2 -
Massachusetts Fire Academy
Stow, MA10-2026
EMT-B -
McNeilly EMS Educators
Danvers, MA10-2026
PADI Open Water Diver (Certificate) -
Undersea Divers
Beverly, MA06-2017
Firefighter 1/11 (Pro Board Certification) -
Massachusetts Fire Academy
Stow, MA02-2017
EMT (Certificate) -
McNeilly EMS Educators, Inc.
Peabody, MA07-2016
Central Sterilization Technician (Certificate Program) -
North Shore Community College
Danvers, MA05-2015
Skills
- Patient transport logistics
- Emergency response operations
- IV insertion
- Triage
- Patient Care
- Emergency medical trauma care
- Medical terminology
- First aid protocols
- Vital Signs
- Pain Management
- Phlebotomy
- IV insertion
- Experience Administering Injections
- Emergency equipment operation
- Emergency Diagnostics
- Decontamination
- Extrication
- Spinal Demobilization Devices
- Quality data entry
- Documentation analysis
- Chart preparation
- Medical scheduling
- Healthcare logistics
- EMR Systems
- Epic Experience
- EClinicalWorks
- Driver communication systems
- Telecommunication systems
- Computer skills
- Computer operation
- Computer literacy
- Productivity software
- Laboratory Experience
- Measurement-based inspection
- Monitoring dimensions
- Safety standard operating procedures
- Time management
- Organizational skills
- Training delivery
- Training & development
- Teamwork
- Incident management operations support
- Customer service
- In-person customer service
- Customer communication
- Customer engagement
- Customer relationship management
- Account development
- Negotiation
- De-escalation techniques
- Phone communication
- Phone client interaction
- Multi-line phone systems
- Guest relations
- Greeting customers
- Employee relationship building
- Manufacturing facility experience
- Manufacturing
- Assembly
- Driving
- Company vehicle operation
- Fire apparatus operation
- Advanced life support
- Monitoring dimensions
- Dimensional measurements
- Mechanical drawings
- Mechanical blueprint interpretation
- Inspection gauge
- Workers' compensation
- Insurance verification
- Mobile devices
- GPS
- Billing management
- Hospital Experience
- Security
- Interpersonal communication
- Teamwork
- Critical Care Experience
- Emergency real-time monitoring tools
- Outpatient coding experience
- Wound care
- Anatomy Knowledge
- Physical conditioning
- Training & development
- Physical conditioning
- Dimensional measurements
- Laboratory Experience
- Company vehicle operation
- Inspection gauge
- Advanced life support
- Fire apparatus operation
- Manufacturing
- Insurance verification
- Phone client interaction
- Records management
- IV insertion
- GPS
- Billing management
- Training & development
- Microsoft Word
- Guest relations
- Greeting customers
- Patient medication management
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Paramedic June 2019 to Present Course has been completed including all didactic, laboratory, and field rotations. Pending NREMT test date for licensure.
- PADI Open Water Diver June 2017 to Present
- Firefighter I February 2017 to Present
- Firefighter II February 2017 to Present
- Short IV Insertion September 2015 to Present
- Phlebotomy Training November 2012 to Present
- BLS Instructor Certification
- EMT Certification
- AMLS October 2018 to October 2022
- TECC Certificate August 2018 to August 2022
- BLS for Healthcare Providers April 2020 to April 2022
- NREMT August 2017 to March 2022
- EMT Basic MA State license August 2017 to March 2022
- Fire Prevention Officer Basic May 2017 to December 2020
- BLS Instructor September 2018 to September 2020
- PALS September 2018 to September 2020
- ACLS Provider Certification August 2018 to August 2020
- National Incident Management System Introduction (NIMS-700)
- CPR Certification
- EMT-B
- BLS Certification
- Forklift Certification
- EMT License
- First Aid Certification
Timeline
EMT-Basic
Socopee Rescue-EMS
10.2023 - 01.2025
Owner/Operator-NEMT
Accessible Transport Service
09.2023 - 07.2026
FF/EMT
Kennebunk Fire
01.2023 - 11.2023
Lieutenant Firefighter/EMT
Lebanon Fire Department
10.2022 - 08.2023
EMT-B
Shapleigh Rescue EMS
04.2022 - 04.2024
EMT-Basic
Shapleigh Rescue-EMS
04.2022 - 11.2023
Lieutenant/Firefighter/EMT
Lebanon Fire-EMS
01.2022 - 09.2022
EMT-B
North East Mobile Health Services
10.2021 - 03.2022
EMT-B
Armstrong Ambulance
02.2020 - 09.2021
MEDICAL TRIAGE VOLUNTEER
Boston Marathon/Boston Athletic Association
03.2019 - 03.2026
EMT / FTO
Armstrong Ambulance
02.2019 - 09.2021
EMT-B
Northeast Regional Ambulance Service
02.2019 - 11.2019
EMT/Security Officer
Brooksby Village
08.2018 - 02.2019
EMT
Beauport Ambulance Service
01.2018 - 12.2019
EMT-B
BEAUPORT AMBULANCE
01.2018 - 12.2019
EMT-B
Cataldo Ambulance
09.2017 - 01.2018
Medical Assistant
Family Medicine Associates
12.2016 - 07.2017
Call Fire Fighter
Manchester-By-The-Sea Fire Dept
06.2015 - 07.2018
Medical Assistant
North Shore Pain Management
06.2015 - 05.2017
Medical Assistant
Middlesex Recovery, LLC
02.2011 - 12.2016
Advanced EMT Program -
NHCPR, Inc.
PADI Open Water Diver -
Undersea Divers
Firefighter 1/Firefighter 2 -
Massachusetts Fire Academy
EMT-B -
McNeilly EMS Educators
PADI Open Water Diver (Certificate) -
Undersea Divers
Firefighter 1/11 (Pro Board Certification) -
Massachusetts Fire Academy
EMT (Certificate) -
McNeilly EMS Educators, Inc.
Central Sterilization Technician (Certificate Program) -
North Shore Community College