Dynamic professional seeking a position that leverages strong emotional intelligence and interpersonal skills to foster meaningful connections and enhance team collaboration.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Action Behavior Centers
Grapevine, TX
06.2025 - Current
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Lead Sales Representative
San Diego Padres
San Diego, CA
01.2017 - 06.2025
Facilitate customer interactions to enhance engagement and satisfaction, while driving sales initiatives.
Oversee inventory management to ensure optimal stock levels and product availability.
Train and mentor new employees, fostering a culture of excellence in customer service and operational efficiency.
Guard
ELITE Security
El Cajon, CA
07.2022 - 05.2025
Implement crowd control measures during large events to ensure safety and order, & enhancing their overall experience.
Provide excellent customer service by assisting visitors, employees, and guests with inquiries or concerns.
Respond promptly to security incidents, emergencies, and alarms, and take appropriate action to resolve the situation.
Education
Bachelors - Psychology
San Diego State University
San Diego, CA
05-2025
Skills
Exceptional interpersonal skills
Knowledge of safety procedures and regulations
Flexibility and adaptability
Collaboration under high-pressure situations
CPR Certified
AED Certified
Able to rapidly acquire new skills and knowledge, efficiently applying them in dynamic environments
Dedicated to maintaining high standards of productivity and performance, consistently achieving goals with efficiency and precision
Equally effective working independently or in a team, with proven adaptability to various roles