Experienced Warehouse Operations Manager with a 15-year track record in logistics, inventory management, and transportation. Demonstrated ability to enhance workforce performance and reduce operational costs through effective process optimization and technology use. Expertise in WMS platforms, Oracle, AS400, and Maximo ERP, along with practical knowledge of fleet tracking solutions like Samsara, Elite, and Geotab.
Overview
15
15
years of professional experience
Work History
Operations Manager
U.S. Auto Force
05.2025 - Current
Lead operations of a 120,000 sq. ft. distribution center for a top U.S. tire distributor, overseeing fleet, receiving, dispatch, and inventory management.
Managed a team of 30 MH and 10 drivers, ensuring safe, efficient, and timely distribution of tires and related products.
Streamlined dock-to-stock processes to reduce inventory discrepancies and backorders.
Optimize workflows and implement process improvements to reduce costs and boost productivity.
Leverage WMS/Power BI systems to monitor KPIs and support data-driven decisions.
Oversee end-to-end logistics operations, including fleet management and route optimization, ensuring timely deliveries, cost efficiency, and compliance with safety standards.
Process 5,000 units daily, ensuring accuracy and on-time distribution across branch locations.
Warehouse Operations Manager
Sarasota County Government
03.2022 - 05.2025
Managed end-to-end operations for the Materials Management Division, including logistics, inventory management, warehouse operations, fleet management, and infrastructure materials.
Oversee 100,000 sq. ft. central hub and 7 satellite warehouses, supporting multi-site field operations, emergency logistics, and capital projects.
Lead and mentor a high-performing team of 25 MH and 11 drivers, across multiple warehouses, service units, and lay-down yards, ensuring seamless supply chain support for all county field operations.
Implemented daily cycle count processes to improve order accuracy and inventory visibility.
Lead emergency logistics operations for disaster/storm activation responses, including staging supplies and coordinating deployments.
Directed all employees on boarding, training, performance reviews, and discipline in partnership with HR.
Maintain OSHA compliance, conduct safety audits, enforce PPE use, and lead incident investigations.
Introduced Lean practices to reduce non-value-added activities and enhance warehouse flow.
Led processes are redesigned projects to reduce receiving and shipping delays by over 30%.
Foster collaboration across procurement, finance, and user departments for seamless supply operations.
Branch Operations Manager
World Pac
09.2017 - 03.2022
Managed all warehouse, transportation, shipping/receiving, and inventory operations across a high-volume auto parts distribution center.
Supervised a team of 30+ including material handlers, drivers, and support staff across multiple shifts.
Reduced transportation costs by optimizing driver routes, tracking fuel usage, and leveraging local delivery windows.
Implemented attendance tracking and labor management systems to reduce absenteeism and improve shift reliability.
Managed WMS (Warehouse Management System) upgrade implementation and conducted team training on barcode scanning technologies, improving inventory tracking and operational workflow.
Streamlined dock-to-stock processes to reduce inventory discrepancies and backorders.
Ensured regulatory compliance with safety standards and conducted monthly safety training.
Established a new dispatch procedure that reduced late deliveries by 25%.
Reconfigured warehouse layout to improve storage, order picking, and staging areas.
Resolved labor and vendor disputes while maintaining high service levels and team morale.
Established team performance KPIs, including picking rates, shipping times, and error rates.
Led payroll, scheduling, P&L tracking, and warehouse budget management.
Production Manager
Crown Linen Service, Inc.
03.2016 - 09.2017
Oversaw daily laundry plant operations including staffing, machine maintenance, production scheduling, and inventory management.
Increased productivity and throughput by redesigning the production floor layout for optimal material flow.
Developed and implemented preventive maintenance (PM) program, reducing unscheduled downtime by 35%.
Managed Plant KPIs including Pounds Per Operator Hour (PPOH), labor hours, and material usage.
Reduced operating costs through vendor renegotiations and energy-saving initiatives.
Led daily safety briefings and enforced PPE policies to reduce workplace incidents.
Coordinated with HR on recruitment, performance reviews, attendance, and corrective actions.
Conducted cross-training of employees across roles to increase operational flexibility.
Maintained consistent inventory levels for detergents, chemicals, and packaging materials.
Warehouse Operations Supervisor
Goodwill Industries Southwest Florida
04.2011 - 03.2016
Managed operations in a 200,000 sq. ft. warehouse, including salvage staging, customer pickups, shipping, and receiving.
Supervised 15+ employees, ensuring accuracy and efficiency in daily material handling activities.
Created and monitored employee schedules, implemented performance tracking, and provided daily operational feedback.
Trained all new hires in equipment usage, salvage processing, and warehouse safety.
Improved shift productivity by realigning staff to high-impact zones and standardizing shift handoff protocols.
Enhanced warehouse safety culture by leading monthly safety talks and hazard assessments.
Reduced salvage processing time by over 20% by redesigning staging areas and implementing bin labeling.
Conducted equipment inspections and reported maintenance needs to minimize downtime.
Created salvage vendor loading schedules and managed logistics of bulk pickup coordination.
Oversaw merchandise quality checks and customer pickup logistics.
Improved inventory traceability using barcoding and manual tracking sheets.