Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

David Roeseler

Canby

Summary

Dynamic professional with a proven track record in enhancing customer experience and operational efficiency at Home Depot. Skilled in problem-solving and team leadership, I successfully mentored staff and improved store performance, significantly boosting customer satisfaction ratings. Adept at managing complex tasks while fostering a collaborative work environment.

Overview

31
31
years of professional experience

Work History

Assistant Store Manager

Home Depot
08.2020 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Clinic Supervisor

Oregon Hypertension and Nephrology
11.2009 - 01.2019
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.

LIne Cook

Hometown Buffett
06.2008 - 11.2009
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

AH-64 Apache Armament and Electrical Sys Repairer

US Army
06.1994 - 05.2008
  • Troubleshot complex issues effectively using diagnostic tools, manuals, schematics, or other resources available to find appropriate solutions quickly.
  • Performed preventative maintenance on various equipment models to minimize future breakdowns and extend their lifespan significantly.
  • Collaborated with team members to complete complex repair projects, ensuring high-quality results and timely completion.
  • Developed expertise in repairing a wide range of equipment, including electrical systems, mechanical components, and software-related issues.

Education

Graduate Certificate - Medical Billing And Coding

Concorde Career College
Portland, OR
10-2009

High School Diploma -

Canby Union High School
Canby, OR
06-1994

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Team building and leadership

Interests

  • Outdoor Recreation
  • Cooking
  • Team Sports

Timeline

Assistant Store Manager

Home Depot
08.2020 - Current

Clinic Supervisor

Oregon Hypertension and Nephrology
11.2009 - 01.2019

LIne Cook

Hometown Buffett
06.2008 - 11.2009

AH-64 Apache Armament and Electrical Sys Repairer

US Army
06.1994 - 05.2008

Graduate Certificate - Medical Billing And Coding

Concorde Career College

High School Diploma -

Canby Union High School