David Roinnel
Richmond,VA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
19
19
years of professional experience
Work History
Grip/Greensman
Entertainment Partners
08.2015 - 02.2023
- Enhanced film set safety by implementing effective rigging techniques and adhering to industry standards.
- Provided on-set troubleshooting solutions for unforeseen issues, minimizing delays and disruptions to filming schedule.
- Skillfully utilized dollies, cranes, jibs, or other camera support systems to capture dynamic shots as per director''s vision.
- Overcame challenging weather conditions and tight deadlines by adapting grip setups swiftly, keeping production on schedule.
- Enhanced on-set efficiency by maintaining and organizing grip equipment for timely accessibility.
- Ensured safety of cast and crew by rigging lights, stands, and other equipment securely.
Sales Representative
Big Geyser
02.2008 - 12.2011
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained and grew an existing route for beverage/snack sales in Long Island, NY area
- Set up displays, making sure displays fully stocked
- Maintained inventory levels located in the cooler, displays, backrooms,warehouse and end-caps ect.
Sales Rep
Peerless Importers/ Empire Merchants
03.2004 - 11.2008
- Merchandiser for the first 1.5 years then sales rep for New York Metro area for 3.5 years
- Built window displays for beverage company
- Maintained account for wine and liquor sales on and off premiss locations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Bachelor of Science - Business Management
Syracuse University
Syracuse, NY06.2001
Skills
- Technical aptitude
- Cross-selling strategies
- Market research
- Trade show participation
- Customer service
- Time management
- Active listening
- Relationship building
- Decision-making
- Data analysis
- Inventory management
- Sales strategies
- Problem-solving
- Strong communication
- Team collaboration
- Territory management
- Cold calling
- Conflict resolution
- Networking abilities
- Merchandising techniques
- Adaptability
- Goal setting
- Organizational skills
- Upselling techniques
- Brand promotion
- Account Development
- Contract Negotiation
- Customer Needs Assessment
- Product Demonstration
- Product Promotion
- Product and Service Knowledge
- Account Management
- Product Promotions
- Planning and Coordination
- Product and Service Sales
- Promotional Planning
- Account Servicing
- Strategic Planning
Timeline
Grip/Greensman
Entertainment Partners
08.2015 - 02.2023
Sales Representative
Big Geyser
02.2008 - 12.2011
Sales Rep
Peerless Importers/ Empire Merchants
03.2004 - 11.2008
Bachelor of Science - Business Management
Syracuse University
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