Maganda Anderson
Cumberland,MD
Summary
Driven professional with a robust background in healthcare and logistics, exemplified through impactful roles at Friends Aware and Allegany Aggregates. Excelled in shipment coordination and patient care, demonstrating critical thinking and compassionate service. Achieved significant improvements in operational efficiency and patient satisfaction, leveraging technical aptitude and active listening skills to exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Weighmaster
Allegany Aggregates
05.2022 - Current
- Maintained scale area to offer clean and presentable work area.
- Operated scale to weigh materials and vehicles according to policy.
- Received incoming shipments and inspected items for specifications compliance.
- Assisted with service ticket generation.
- Collaborated with other departments to ensure accuracy of all measurements.
Resident Care Aide
Friends Aware
09.2018 - 09.2021
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Ran errands for patients, did shopping, and picked up other necessities.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Monitored and assisted residents through individual service plans.
- Scheduled and accompanied clients to medical appointments.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Followed nutritional plans to prepare optimal meals.
- Increased medication and medical terminology knowledge through research and continuing education.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medications to patients and remained vigilant for negative side effects.
Home Health Aide
Comfort Keepers
05.2019 - 05.2021
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Utilized universal precautions and infection control principles in all aspects of care.
- Scheduled and coordinated medical appointments.
Education
CNA/GNA Certificate -
Allegany College of Maryland
Cumberland, MD05.2021
Skills
- Technical aptitude
- Data Collection
- Report Generation
- Product Knowledge
- Scheduling
- Call Management
- Data Entry
- Appointment Scheduling
- Account updating
- Critical Thinking
- Complaint resolution
- Customer Service
- Active Listening
- Payment Processing
- Professional telephone demeanor
- Credit adjustments
- Office equipment proficiency
- Filing
- Technical aptitude
- Technical aptitude
- Technical aptitude
- Technical aptitude
- Vehicle Battery Testing
- Wound Care
- Feeding Assistance Expertise
- Grooming and Bathing Assistance
- General Housekeeping Abilities
- Mobility Assistance Needs Understanding
- Medication Assistance
- Responding to Emergencies
- Medications Familiarity
- Companionship and Emotional Support
- Technical aptitude
- Meal Planning
- Dementia and Alzheimer's Knowledge
- Intake Recording
- Oral Hygiene
- Documenting Behaviors
- Quick Problem Solver
- Recording Vital Signs
- Compassionate Caregiver
- Bed Making and Linen Changes
- Monitor Vitals
- Patient-Focused Care
- Wheelchair Assistance
- ADLs Assistance
- Medical Terminology Knowledge
- Infection Control Procedures
- Bathing and Dressing
- Family Communication
- Blood Sugar Monitoring
- Activities of Daily Living (ADL) Support
- Bed Transfers
Timeline
Weighmaster
Allegany Aggregates
05.2022 - Current
Home Health Aide
Comfort Keepers
05.2019 - 05.2021
Resident Care Aide
Friends Aware
09.2018 - 09.2021
CNA/GNA Certificate -
Allegany College of Maryland
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