David Roman

Increased customer satisfaction by providing thorough consultations and accurate project estimates.

• Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
• Effectively managed 20+ projects simultaneously while maintaining strict adherence to deadlines and quality standards.
• Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.

• Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
• Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
• Collaborated with other team members to ensure a smooth workflow within the department during peak times.
• Replenished cases through shifts to maintain consistent sales.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.