Summary
Overview
Work History
Education
Skills
Websites
Additional Qualifications
Timeline
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David Rossi

Summary

Dynamic sales professional with a proven track record at JLC, IWC & Panerai, achieving over $1,000,000 in sales. Expert in sales strategy and customer engagement, I excel in client acquisition and inventory management, consistently delivering exceptional service while maintaining an error rate below 1.50%. Passionate about luxury timepieces and client relationships.

Overview

12
12
years of professional experience

Work History

Sales Ambassador

JLC, IWC & Panerai
Santa Clara
07.2021 - Current
  • Represent Jaeger-LeCoultre, International Watch Company & Officine Panerai in a luxury sale's environment. Successfully made the transition from amateur horology enthusiast to a experienced timepiece sales professional. Taking advantage of corporate trainings, online tutorials and on-the-job learning.
  • Embraced an all-encompassing role as a sale's ambassador to gain skills in diverse business disciplines as Sales, Customer Service, Inventory Control, Product Marketing and Analysis.
  • Sales of 1,000,000+ during my first full year. Responsible for client acquisition, reaching out to former accounts and maintaining existing relationships for the concern. Used references of customers to help me & my colleagues to increase sales volume.

Customer Service Delivery

Waiter.com
Sunnyvale
11.2017 - Current
  • Active in various areas of the company including customer delivery, onsite customer service and restaurant recruitment. Customers are local businesses of all types and sizes.
  • Responsible for the timely delivery of customer orders. Acted on front lines as the face of the company. Providing excellent customer service and maintaining an error rate of less than 1.50% of all company orders.

Property Manager

San Jose
01.2013 - 10.2017
  • Worked on my behalf representing properties in Greater San Jose area and Willow Glen in particular. Leveraged 15+ years of home ownership to successfully engage inspectors, maintenance contractors and tenants.
  • Maintained and nurtured existing relationships with tenants. Responsible for the collection of deposits, rents, fees or other charges in connection of the leases. Active in the preparation of leases agreements, management of annual operating and capital budgets.
  • Manage all requests for maintenance in a timely manner. Utilize home ownership experience to understand issues and keep track of progress until resolved. Working with a trusted group of maintenance contractors, I was able to negotiate new service agreements when necessary. Conducted routine property inspections on a daily, quarterly and annual basis.
  • Excel in prospective tenant interactions highlighting unique features and benefits of each property. Manage all inquiries and liaise with future tenants to secure necessary references and rental histories. Active in creating all marketing efforts to find the best available.

Education

Bachelor of Science - Business Administration, Emphasis in Marketing

University of San Francisco

Skills

  • Sales strategy and market analysis
  • Product knowledge and inventory management
  • Customer engagement and client acquisition

Additional Qualifications

  • CA Divers license, Class C
  • CAA Property Management Series
  • CCRM - Pass Superior grade

Timeline

Sales Ambassador

JLC, IWC & Panerai
07.2021 - Current

Customer Service Delivery

Waiter.com
11.2017 - Current

Property Manager

01.2013 - 10.2017

Bachelor of Science - Business Administration, Emphasis in Marketing

University of San Francisco

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David Rossi