David Roth
richmond,VA
Summary
Accomplished Master Technician with extensive experience at Hendrick Automotive Group, excelling in advanced diagnostics and complex repairs. Proven ability to mentor technicians and enhance customer service, ensuring high-quality standards. Skilled in problem-solving and effective communication, consistently delivering optimal vehicle performance and satisfaction. Master Technician with many years in engine repair, rebuilding, and replacement. Strong leader focused on educating junior mechanics using unmatched industry expertise. Resourceful Master Technician known for high productivity and efficient task completion. Specialize in diagnostic testing, electrical troubleshooting, and advanced repair techniques. Excel in problem-solving, time management, and adaptability to new technologies. Committed to delivering quality service and maintaining up-to-date industry knowledge.
Overview
27
27
years of professional experience
Work History
Master Technician
Hendrick Automotive Group
Richmond, VA
07.2021 - Current
- Diagnosed vehicle issues using advanced diagnostic tools to ensure accurate repairs.
- Performed complex repairs across various vehicle systems and components.
- Collaborated with service advisors to address customer needs and concerns effectively.
- Conducted routine maintenance services to optimize vehicle performance.
- Mentored junior technicians on repair processes and industry best practices.
- Utilized manufacturer guidelines for troubleshooting and repair procedures.
- Managed multiple projects simultaneously while consistently meeting deadlines.
Master Technician
Sunrise Chevrolet
Queens, NY
06.2015 - 07.2021
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed complex repairs on diverse vehicle systems to restore functionality.
- Collaborated with service advisors to identify customer needs and concerns.
- Evaluated vehicle schematics to determine parts requirements for ordering.
- Estimated repair costs based on parts and labor analysis.
- Adjusted systems to meet manufacturers' performance specifications.
- Conducted test drives before and after repair services to ensure optimal performance.
- Supervised daily operations in a high-volume automotive repair shop.
Shop Foreman
covert saturn of austin
Austin, TX
06.2007 - 06.2015
- Supervised daily operations and workflow in a busy automotive repair shop.
- Trained and mentored junior technicians on repair processes and safety protocols.
- Coordinated parts inventory management to ensure timely availability for repairs.
- Scheduled technician assignments based on workload and skill sets for efficient operations.
- Implemented quality control measures to maintain high service standards across teams.
- Managed customer interactions, addressing concerns and providing service recommendations.
Service Technician
HB chevrolet
Middle Village, NY
05.1998 - 06.2007
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various Chevrolet models and systems.
- Executed complex repairs, ensuring compliance with safety standards and procedures.
- Collaborated with service advisors to prioritize customer repair requests.
- Maintained accurate service records for customer vehicles and repair history.
- Provided technical support to junior technicians during challenging repairs.
- Communicated effectively with customers about vehicle status and necessary repairs.
Education
Associate of Applied Science - Business And Theory
Broward College
Fort Lauderdale, FL06-1998
Skills
- Advanced diagnostics and repairs
- Vehicle inspection and parts ordering
- Customer service and project management
- Quality control
- Mentoring technicians
- Effective communication
- Problem solving
- Time management
- Collaboration skills
Affiliations
i am very much into the outdoors, i love vehicle camping and hiking
avid offroader
love spending time with family and going to farmers markets and urban gardening
Timeline
Master Technician
Hendrick Automotive Group
07.2021 - Current
Master Technician
Sunrise Chevrolet
06.2015 - 07.2021
Shop Foreman
covert saturn of austin
06.2007 - 06.2015
Service Technician
HB chevrolet
05.1998 - 06.2007
Associate of Applied Science - Business And Theory
Broward College
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