David Rutherford II

• Built lasting relationships with customers through transparent communication regarding repair progress and costs while addressing any concerns or questions they may have had during the process.
• Maximized productivity by assigning tasks based on individual technician strengths and ensuring that appropriate tools were available for each job as needed.
• Developed strong relationships with insurance companies, resulting in increased referrals and revenue.
• Implemented cost-saving measures by negotiating better deals with suppliers and streamlining inventory management.
• Established a culture of continuous improvement within the shop, regularly reviewing procedures and seeking input from staff to enhance overall performance.

• IA NYS Appraisers lic
• To write all shop estimates
• Examined damaged vehicles to determine degree of structural and mechanical damage.
• CCC1 production dashboard management and electronic parts ordering
• Use of app and portals for supplements, payments, ARMS etc..
• Great customer communication skills
• Many more
• Supervised and managed shop operations and tasks.
• Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
• Developed estimates by costing parts, supplies and labor and calculating customers' payments.
• Coordinated and supervised 6 shop and field service technicians and assigned tasks and work orders.
• Processed insurance paperwork and prepared estimates to negotiate insurance settlements.

• Started the Carubba Collision Olean location from the ground up while it was being acquired Gerber Collision
• After 2 yrs I moved to Gerber Tonawanda location as an Estimator
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Estimator and damage analysis.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
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No longer in business