

Accomplished hospitality professional with over 16 years of high-volume bartending expertise and more than 4 years in management, adept at leading teams of 45+ employees to achieve operational excellence. Demonstrated success in optimizing labor, controlling costs, and developing staff while upholding superior service standards. Consistent in enhancing guest experiences and driving revenue growth through proactive and decisive leadership. Committed to fostering a collaborative team atmosphere that elevates service quality and maximizes operational efficiency.
Team leadership and shift supervision
Staff training, onboarding, and coaching
Scheduling, labor control, and daily staffing
High-volume bartending and bar operations
Craft cocktails and beverage knowledge
Customer service and guest issue resolution
Sales, upselling, and revenue support
POS systems and cash handling
Inventory tracking, ordering, and cost control
Opening and closing duties; key holder responsibilities
Workplace safety and basic OSHA compliance
Policy enforcement and quality standards