Goal-oriented general sales manager knowledgeable about products and learns new information quickly. Effective motivator and leader focused on increasing sales and maximizing team success. Decisive, hardworking and resourceful approach.
Overview
10
10
years of professional experience
Work History
General Sales Manager
Lithia Subaru of Oregon City
Oregon City, Oregon
10.2025 - Current
Developed sales strategies to improve customer engagement and satisfaction.
Trained and mentored sales team on product knowledge and customer service techniques.
Managed inventory levels to ensure availability of popular vehicle models.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Identified areas needing improvement in order to maximize efficiency.
Reviewed customer feedback surveys regularly and devised plans accordingly.
Identified weaknesses and implemented sales and business practices training to improve performance.
Finance Director
Lithia Subaru of Oregon City
Oregon City
01.2022 - 10.2025
Developed strategies to increase auto finance sales volume while maintaining profit margins.
Collaborated with sales staff in order to maximize opportunities for profitable deals.
Developed relationships with lenders to secure favorable financing terms for customers.
Maintained compliance with regulatory requirements in all financing transactions.
Processed applications for new vehicle loans efficiently and accurately.
Identified valuable solutions for customers with credit problems.
Sales Manager
Beaverton Nissan
Beaverton, Oregon
02.2019 - 01.2022
Managed daily operations of automotive sales team and showroom activities.
Trained and mentored new sales staff on product knowledge and customer service.
Developed and implemented sales strategies to enhance customer engagement.
Led weekly sales meetings to review performance and set targets for staff.
Coached staff members on effective communication techniques when dealing with customers.
Resolved customer complaints quickly and effectively while maintaining excellent customer relations.
Researched competitive pricing strategies and adjusted prices accordingly to remain competitive in the market.
Leveraged CRM database to drive customer contacts, appointments, and sales.
Finance manager Automotive
Lexus of Portland
Portland, Oregon
04.2016 - 02.2019
Monitored current market rates for competitive pricing of loans offered.
Analyzed customer credit histories in order to determine eligibility for loans.
Developed strategies to increase auto finance sales volume while maintaining profit margins.