David Sandberg
Freehold,New York
Summary
Organized and dependable Business Analyst successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Business Systems Analyst 2
Department Of Health
01.2021 - Current
- Collected, defined and analyzed business requirements.
- Trained business personnel in use of systems.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Coordinated data migration and consolidation efforts.
- Helped deploy system enhancements to improve program operations.
- Led User Acceptance Testing efforts for new and current systems
- Created and maintained standard operating procedures governing system functions and features.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Produced charts and diagrams to assist with problem analysis.
Business Systems Analyst
NYS Department of State
08.2015 - 01.2021
- Obtain and detail system requirements based on documentation and ensure they meet statutory requirements
- Developing test strategies
- Completing tests to make sure all system defects are reported and documented, retesting defects when they are fixed, and regression testing before release
- Training staff on new system changes
- Assessed business requirements to create focused solutions.
- Created and maintain 3 Microsoft Access databases to house our enforcement cases, Application Audit cases, and Cease and Desist zone registration.
Licensing Services Clerk
NYS Department of State
05.2012 - 08.2015
- Call center and customer counter service
- Meet and exceed daily goals.
- Processed documents and materials to disseminate information to appropriate parties.
- Edited and proofread documents for accuracy and completeness.
Price Chopper
09.2007 - 05.2012
- Overnight produce setup.
The Scoop
06.2005 - 06.2006
- Ice cream server/line cook.
Education
Hudson Valley Community College
TroySkills
- Research and Analysis
- Process Documentation
- Personnel Training
- Stakeholder Relations
- Requirements Definition
- Report Writing
Timeline
Business Systems Analyst 2
Department Of Health
01.2021 - Current
Business Systems Analyst
NYS Department of State
08.2015 - 01.2021
Licensing Services Clerk
NYS Department of State
05.2012 - 08.2015
Price Chopper
09.2007 - 05.2012
The Scoop
06.2005 - 06.2006
Hudson Valley Community College