Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Sandoval

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Results-driven customer service representative skilled in IT support and inventory coordination. Eager to leverage expertise to enhance operational efficiency.

Overview

1
1
year of post-secondary education
4
4
years of professional experience

Work History

Customer Service Representative

Wendys Restaurant
Chicago, Illinois
02.2022 - Current
  • Resolved customer complaints promptly to maintain a positive dining experience.
  • Tracked orders from start to finish to ensure timely delivery and customer satisfaction.
  • Maintained calm under pressure to manage order volume effectively.
  • Trained new staff on customer service protocols and restaurant operations to enhance team efficiency.
  • Followed health and safety guidelines to ensure food quality and safety standards.

Education

Google IT Professional Certificate - IT Support

Coursera
01.2026 - 07.2026

Google Data Analytics - Data Analytics

Coursera
01.2025 - 03.2025

General Educational Development
Chicago, Illinois

Skills

  • Problem resolution
  • Attention to detail
  • Staff training
  • IT support
  • Inventory coordination
  • Package handler

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Google IT Professional Certificate - IT Support

Coursera
01.2026 - 07.2026

Google Data Analytics - Data Analytics

Coursera
01.2025 - 03.2025

Customer Service Representative

Wendys Restaurant
02.2022 - Current

General Educational Development
David Sandoval