David Scherer
Red Wing,MN
Summary
Dynamic professional with a proven track record at Cinema 8 and Culver's Restaurant, excelling in staff training and customer service. Spearheaded training programs, enhancing team productivity by fostering cross-training abilities and compliance adherence. Demonstrated exceptional leadership and cash handling skills, significantly improving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Cinema 8
06.2022 - 08.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Trainer
Culver's Restaurant
09.2022 - 07.2024
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Enhanced team productivity by implementing effective training programs and monitoring progress.
Education
Diploma - General Studies
Red Wing Senior High School
Red Wing, MN06.2022
Skills
- Compliance requirements
- Task Delegation
- Staff Training
- Cross-training abilities
- Customer Service
- Cash Handling
- Continuous Improvement
Timeline
Team Trainer
Culver's Restaurant
09.2022 - 07.2024
Crew Member
Cinema 8
06.2022 - 08.2022
Diploma - General Studies
Red Wing Senior High School
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