David Schutz
BARNEVELD,WI
Summary
Dynamic hotel management professional with proven expertise in guest satisfaction, staff training, and compliance management. Committed to enhancing service quality and optimizing operational efficiency to drive revenue growth.
Overview
25
25
years of professional experience
Work History
Hotel managment
Hatchery Hill Hotels
Fitchburg, Wisconsin
04.2009 - 11.2024
- Managed daily hotel operations and ensured excellent guest experiences.
- Oversaw staff training programs to enhance service quality and teamwork.
- Coordinated with vendors to maintain inventory of supplies and equipment.
- Resolved guest complaints promptly to maintain high satisfaction levels.
- Maintained compliance with health and safety regulations within the hotel premises.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
- Handled guest complaints professionally and efficiently.
- Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
- Monitored customer feedback surveys and took appropriate action based on results.
Carpenter
Schutz Construction
Madison, Wisconsin
05.2000 - 08.2008
- Constructed frameworks for residential buildings according to blueprints and specifications.
- Operated hand and power tools to complete carpentry tasks efficiently.
- Collaborated with subcontractors to ensure project timelines were met effectively.
- Installed doors, windows, and cabinetry with precision and attention to detail.
- Maintained job site safety by following all relevant regulations and protocols.
- Inspected work for quality control to meet industry standards consistently.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Performed various carpentry duties, including both rough and finish carpentry.
Education
High School Diploma -
Verona Schools
Verona, WI07-1988
Skills
- Revenue management
- Guest satisfaction
- Staff training
- Compliance oversight
- Inventory management
- Customer relationship management
Languages
Spanish
Professional
Timeline
Hotel managment
Hatchery Hill Hotels
04.2009 - 11.2024
Carpenter
Schutz Construction
05.2000 - 08.2008
High School Diploma -
Verona Schools