Experienced leader with a strong problem-solving ability and self-motivation. Possesses over 10 years of experience in various roles. Skilled in effectively managing teams and finding innovative solutions. Excited to bring my expertise to contribute to the success of a company.
Overview
8
8
years of professional experience
Work History
Caregiver
Aim Care Home Health
San Antonio, TX
06.2024 - Current
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Accompanied clients to social events such as movies or plays.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Manager
The Ross Group
San Antonio, United States
10.2023 - 06.2024
Demonstrated excellent communication skills between management and crew to ensure all tasks were completed in a timely manner
Handled cash drawers
Ensured quality of food and service
Develop and implement strategies to improve employee engagement and retention
Implement a performance management system to track and evaluate employee performance, providing feedback and coaching to facilitate growth and development
Ensure compliance with all federal and state labor laws and regulations
Identify and address any training or skill gaps within the staff to enhance their performance and ensure consistent quality of food and service
Tour Operation Manager
RJA Ghost Tours
San Antonio, United States
10.2016 - 11.2023
Develop and implement strategies to increase customer satisfaction and repeat business for the ghost tour company
Develop and maintain relationships with local businesses and organizations to promote collaboration and cross-promotion opportunities for RJA Ghost Tours
Manage and coordinate the scheduling of ghost tours
Develop and implement safety protocols and procedures to ensure the well-being and security of guests during ghost tours
Coordinate with the marketing team to create promotional materials and campaigns to attract new customers to RJA Ghost Tours
Evaluate the effectiveness of tour operations and identify areas for improvement to optimize guest experience and increase customer satisfaction
Hire and train new employees
Lead ChildCare Tech Supervisor
Summit Christian Center
San Antonio, United States
04.2016 - 06.2023
Develop and implement a comprehensive childcare program that meets the needs of the children and families attending Summit Christian Center
Ensure the safety and well-being of all children in the childcare program by implementing appropriate policies and procedures
Supervise and train childcare technicians to ensure a high level of service and care for the children and families attending Summit Christian Center
Collaborate with teaching staff to create engaging and interactive slides that align with the curriculum and enhance children's learning experience
Create and design visually engaging slides to enhance the teaching of children in the childcare program
Manager
Stagg Restaurants LLC
San Antonio, United States
11.2022 - 05.2023
Demonstrated excellent communication skills between management and crew to ensure all tasks were completed in a timely manner
Handled cash drawers
Ensured quality of food and service
Develop and implement strategies to improve employee engagement and retention
Implement a performance management system to track and evaluate employee performance, providing feedback and coaching to facilitate growth and development
Ensure compliance with all federal and state labor laws and regulations
Identify and address any training or skill gaps within the staff to enhance their performance and ensure consistent quality of food and service
Education
Bachelor of Divinity - Pastoral Studies
Christian Leaders Institute
Skills
Leadership
Problem-solving
Performance management
Team management
Employee engagement
Compliance
Google Business Suite
Technical problem solving
Project Management
Team building
Team Collaboration
Personal Information
Age: 30
Timeline
Caregiver
Aim Care Home Health
06.2024 - Current
Manager
The Ross Group
10.2023 - 06.2024
Manager
Stagg Restaurants LLC
11.2022 - 05.2023
Tour Operation Manager
RJA Ghost Tours
10.2016 - 11.2023
Lead ChildCare Tech Supervisor
Summit Christian Center
04.2016 - 06.2023
Bachelor of Divinity - Pastoral Studies
Christian Leaders Institute
Similar Profiles
Monique ReyesMonique Reyes
Home Health Care Attendant at Aim Home HealthHome Health Care Attendant at Aim Home Health