David Shin
Duluth,GA
Summary
Experience in sales and customer service developed through tenure at Orbit Carwash, enhancing communication and interpersonal skills. Proven ability to manage customer relationships effectively, resulting in increased customer satisfaction. Additional experience gained at Red Lobster, contributing to teamwork and operational efficiency in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Host/Busser
Red Lobster
Kennesaw, Georgia
07.2024 - 05.2025
- Communicated wait times clearly to guests during busy periods.
- Collaborated with servers to ensure timely service for guests.
- Handled guest inquiries and resolved minor issues promptly.
- Monitored dining room flow to enhance guest experience during peak hours.
- Supported team members during high-volume shifts by assisting as needed.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
Car Wash Attendent
Orbit Car Wash
Suwannee, GA
02.2024 - 07.2024
- Cleaned vehicles using pressure washers and hand tools.
- Maintained cleanliness of work areas and equipment.
- Assisted customers in selecting car wash services.
- Followed safety protocols to ensure a safe work environment.
- Communicated effectively with team members during busy hours.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Responded promptly to customer inquiries or complaints in a professional manner.
Education
High School Diploma -
Wesleyan School
Peachtree Corners05-2024
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Safety compliance
- Service recommendations
Affiliations
- College Student
- College Clubs (VSA, Pickle Ball, etc.)
- Work
Languages
Korean
Limited
Spanish
Elementary
Timeline
Host/Busser
Red Lobster
07.2024 - 05.2025
Car Wash Attendent
Orbit Car Wash
02.2024 - 07.2024
High School Diploma -
Wesleyan School
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