David Simmons
Escanaba,MI
Summary
Experienced with developing and delivering impactful training programs for retail environments. Utilizes effective communication techniques to ensure clarity and engagement. Knowledge of best practices in employee development and performance improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Trainer
Dollar General
Dollar Bay, MI
02.2025 - 06.2025
- Provided critical support to management during periods of high turnover, quickly adapting training programs to accommodate increased hiring needs without sacrificing quality or effectiveness.
- Increased overall store performance through targeted cross-training initiatives designed to expand individual capabilities across multiple departments or roles.
- Optimized employee retention rates by establishing a supportive learning environment that encouraged growth, development, and achievement of personal goals.
- Regularly reviewed current industry best practices in retail training methods and materials, adjusting content as needed to remain up-to-date and competitive.
- Aligned individual training objectives with broader store goals, ensuring each team member understood their role in contributing to overall success and were equipped with the knowledge necessary to excel.
Store Manager
Dollar General
South Range, MI
10.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Plant Operator
Koppers Performance Chemicals
Hubbell, MI
10.2023 - 10.2024
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Reduced downtime by quickly identifying and resolving equipment malfunctions or failures.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Recorded inside and outside process readings on daily log sheets.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Store Manager
Dollar General
South Range, MI
01.2022 - 10.2023
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
District Manager
Dominos Pizza Inc.
Houghton, MI
04.2021 - 08.2021
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Store Manager
Dominos Pizza Inc.
Houghton, MI
10.2018 - 04.2021
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
No Degree - Corrections Officer Certificate
Bay College
Escanaba, MISkills
- Proficient in computer applications
- Onboarding process
- Retail operations management
- Knowledge of safety regulations
- Staff motivation
- Employee retention
- Lockout and tagout procedures
- Standard operating procedures
- Forklift operation
Certification
Volunteer Fire Fighter, Ford River Township - 15 years
Timeline
Store Trainer
Dollar General
02.2025 - 06.2025
Store Manager
Dollar General
10.2024 - 02.2025
Plant Operator
Koppers Performance Chemicals
10.2023 - 10.2024
Store Manager
Dollar General
01.2022 - 10.2023
District Manager
Dominos Pizza Inc.
04.2021 - 08.2021
Store Manager
Dominos Pizza Inc.
10.2018 - 04.2021
No Degree - Corrections Officer Certificate
Bay College