David Shaun Sitzman
Powell Butte,OR
Summary
Results-driven operations manager with over 25 years of experience leading teams in transportation and warehousing solutions with a high focus in driving growth and efficiency. Skilled in strategic planning, performance management, and fostering a collaborative work culture that boosts productivity and employee engagement. Proven track record of delivering projects on time and within budget while exceeding organizational financial goals. Adept at building strong client relationships and implementing process improvements that enhance efficiency and profitability.
Overview
37
37
years of professional experience
Work History
Business Owner
Event Elegance
Powell Butte, OR
07.2021 - 06.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively.
- Achieved consistent growth in annual revenue through exceptional customer service.
Manager
CH Robinson World Wide
Vancouver, WA
08.2008 - 03.2022
- Led cross-functional teams to enhance operational efficiency and optimize logistics processes.
- Developed and implemented strategic initiatives to improve supply chain performance and customer satisfaction.
- Streamlined transportation management systems, reducing costs while maintaining service quality.
- Mentored staff on best practices in warehouse operations and inventory management techniques.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Analyzed data trends to make informed decisions that drove process improvements across departments.
- Collaborated with vendors to negotiate contracts, ensuring favorable terms and compliance with company standards.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Manager
FedEx Express
Portland, OR
08.1988 - 08.2008
- Analyzed data trends to make informed decisions that drove process improvements across departments.
- Collaborated with vendors to negotiate contracts, ensuring favorable terms and compliance with company standards.
- Oversaw project timelines and deliverables, ensuring alignment with organizational goals and objectives.
- Facilitated training sessions for new team members, fostering a culture of continuous improvement and accountability.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.K
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
General Studies
Willamette University
Salem, ORSkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Relationship building
- Business planning
- Employee training
- Team collaboration and leadership
- Performance improvement
- Business development
- Operations management
- Financial management
- Sales development
Timeline
Business Owner
Event Elegance
07.2021 - 06.2025
Manager
CH Robinson World Wide
08.2008 - 03.2022
Manager
FedEx Express
08.1988 - 08.2008
General Studies
Willamette University