Veteran Senior Technician offering 20+ years of progressive HVAC experience. Strong team leader, trainer and organized worker dedicated to providing high-quality work in all settings.
Overview
22
22
years of professional experience
5
5
Certification
Work History
Senior Technician
Climatemakers Limited Of Va
03.2021 - Current
Monitored and enforced safety measures to mitigate hazards.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Installed new systems and parts with efficient approach.
Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Provided exceptional customer support, resolving technical issues quickly and efficiently.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Completed preventive maintenance on set schedules.
Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Senior Technician
Mr. Comfort ,Llc. Air Conditioning & Heating
01.2020 - 03.2021
Monitored and enforced safety measures to mitigate hazards.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Installed new systems and parts with efficient approach.
Completed preventive maintenance on set schedules.
Conducted tests of components and systems to evaluate performance and identify concerns.
Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Senior Technician
American Mechanical Inc.
01.2016 - 10.2019
Monitored and enforced safety measures to mitigate hazards.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
Completed preventive maintenance on set schedules.
Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Optimized processes by identifying areas for improvement and implementing innovative solutions.
Owner/HVAC Operator
David Sloan Heating and Airconditioning Repair
10.2006 - 09.2015
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Albany Technical College
Albany, GA
05.2004
High School Diploma -
Mt. Juliet High School
Mount Juliet, TN
06.1993
Skills
Customer Support
Troubleshooting skills
Electrical Systems
System installations
Safety awareness
Hand and power tools
Multitasking and Organization
Works Well Under Pressure
Attention to Detail
Preventive Maintenance
Certification
Rheem Comfort2 systems, Trane Comfortlink 2, One Hour Acadamy( On time Technician), HVAC Codes and Controls (International Mechanical Code), Carrier Infinity System Control
Timeline
Senior Technician
Climatemakers Limited Of Va
03.2021 - Current
Senior Technician
Mr. Comfort ,Llc. Air Conditioning & Heating
01.2020 - 03.2021
Senior Technician
American Mechanical Inc.
01.2016 - 10.2019
Owner/HVAC Operator
David Sloan Heating and Airconditioning Repair
10.2006 - 09.2015
Associate of Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Albany Technical College
High School Diploma -
Mt. Juliet High School
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