DAVID SMITH
AUTOBODY COLLISION MANAGER
Peoria,AZ
Summary
Customer-oriented General Manager with 30 years of collision experience. Focused on increasing production and minimizing downtime. Adaptive and deadline-oriented. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
30
30
years of professional experience
Work History
GENERAL MANAGER RV & AUTOBODY COLLISION
Kaizen Automotive Group
El Mirage, AZ
12.2022 - 08.2023
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Automotive General Manager
Gerber Collision
Avondale, AZ
11.2017 - 12.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Wrote Estimates and Trained staff to write for ALL insurance companies.
- Order and assisted in Training Parts Coordinators.
- Ran and Trained staff to run an efficient Production Schedule.
- Completely versed in CCC One. I have been using CCC One since if was Pathways.
- Well versed in Audatex and Mitchell.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
Education
High School Diploma -
Antigo High School
Antigo, WI05.1990
Skills
- Quality Management
- Customer Relationship Management
- Workflow
- Supervision and Training
- Data Review
- Team Player
- Staff Management
- Team Building
- Customer Experiences
- Administrative Skills
Timeline
GENERAL MANAGER RV & AUTOBODY COLLISION
Kaizen Automotive Group
12.2022 - 08.2023
Automotive General Manager
Gerber Collision
11.2017 - 12.2022
High School Diploma -
Antigo High School
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