DAVID SMITH
AUTOBODY COLLISION MANAGER
Peoria,AZ
Summary
Customer-oriented General Manager with 30 years of collision experience. Focused on increasing production and minimizing downtime. Adaptive and deadline-oriented. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
30
30
years of professional experience
Work History
GENERAL MANAGER RV & AUTOBODY COLLISION
Kaizen Automotive Group
El Mirage , AZ
2022.12 - 2023.08
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Automotive General Manager
Gerber Collision
Avondale , AZ
2017.11 - 2022.12
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Wrote Estimates and Trained staff to write for ALL insurance companies.
- Order and assisted in Training Parts Coordinators.
- Ran and Trained staff to run an efficient Production Schedule.
- Completely versed in CCC One. I have been using CCC One since if was Pathways.
- Well versed in Audatex and Mitchell.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
Education
High School Diploma -
Antigo High School
Antigo, WI05.1990
Skills
- Quality Management
- Customer Relationship Management
- Workflow
- Supervision and Training
- Data Review
- Team Player
- Staff Management
- Team Building
- Customer Experiences
- Administrative Skills
Timeline
GENERAL MANAGER RV & AUTOBODY COLLISION
Kaizen Automotive Group
2022.12 - 2023.08
Automotive General Manager
Gerber Collision
2017.11 - 2022.12
High School Diploma -
Antigo High School
Similar Profiles
Wellington GarciaWellington Garcia
Sales Manager at Kaizen Automotive Group CMP AUTOMOTIVESales Manager at Kaizen Automotive Group CMP AUTOMOTIVE
Misty ReimerMisty Reimer
Assistant Controller at Kaizen Automotive GroupAssistant Controller at Kaizen Automotive Group
Rachel DCruzRachel DCruz
Customer Care Representative at Kaizen Automotive GroupCustomer Care Representative at Kaizen Automotive Group