Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Smith

Schenectady,NY

Summary

I am looking to obtain a position that employs my professionalism, positive attitude, and goal oriented focus on the future. With my many years of experience I have obtained skills in Leadership, Budgeting, Training, Time management, Best description Would be Jack of All trades as I have been involved in so many facets Of Information Technology with close contact to Senior leaders and all departments developing strong relationships. As a graduate of the Information Technology and business management with the highest honors degree program it has made me even more well- rounded to meet a company's needs.


Skills/Core competencies

• Ability to Learn and adapt quickly to change

• Proficient in Microsoft Office

• Proficient in Supervision & Training

• Proficient in Chemical Handling, Soldering, Blue Prints

• Proficient in Networking, Security, Help Desk, Installations, Troubleshooting, Security Systems, Telephone.

• Proficient Customer Service Skills

• Proficient Time Management skills

• Proficient in all end user devices mobile, portable, hard lined & peripherals.

• Proficient in Digital, Fiber, Analog, High Speed Internet and Cable services.

• Proficient in Voice over IP

• Office 365 administrator

• Service now

• Sap

• MMD

• Project Management

• Printers

• Labels development and services

• SCCM

• All Hardware

• Cisco phone manager

• Cisco Voicemail

• Solar winds

• Leadership

• Training

• iPhones

• Sales Force Administrator (certified)

• Azure

• Bartender Nice label Developer Scanners

Overview

20
20
years of professional experience

Work History

IT Manager/Director

Perrone Aerospace
11.2021 - Current
  • Managed network and system performance, conducting troubleshooting, security patching, upgrades, configurations, and maintenance.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Working in a highly regulated environment with a heavy focus working on regulated systems.

Senior IT Site Administrator/Engineer

Momentive Performance Materials
03.2016 - 11.2021
  • Supervised crew of over 2,000 end users.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Scheduled staff and volunteers to cover all necessary duties during planned events.
  • Day to day consisted of providing top notch senior leadership support, PC imaging, system upgrades, and configuration changes.


Network Technician

Deep Blue Communications
08.2013 - 06.2016
  • Troubleshot hardware and software to determine and rectify network problems.
  • Ran cabling, configuration switches, firewalls, and access points.
  • Installed cabling, wireless routers and telephone systems for data communications networks.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.

Technical Engineer

Time Warner Cable
05.2004 - 09.2012
  • Identified and corrected system faults to minimize operational system downtime.
  • Performed scheduled service work, installations, testing and repairs.
  • Provided technical support in both on-site and telephone consultations.
  • Worked on network architecture, coaxial, fiber, and highly regulated security systems.
  • Oversaw quality assurance management and offered suggested recommendations.

Education

Bachelor of Arts - Information Technology

Mildred Elley
Albany, NY
06.2015

Skills

Network Firewalls

Active Directory

VoIP

Network Architecture

LAN

Cabling

VPN

Network Support

Operating Systems

DNS

Help Desk

Time management

Software troubleshooting

Computer networking

IT support

PowerShell

Microsoft Windows Server

Microsoft Access

Azure

VMWare

Virtualization

Systems engineering

ConnectWise

Citrix

Remote access software

SharePoint

Scalability

Cloud infrastructure

Software deployment

Microsoft Exchange

Desktop support

Solarwinds

DHCP

Management

Supervising experience

Warehouse experience

WAN

TCP/IP

Disaster Recovery

System Administration

Load Balancing

Root cause analysis

Laboratory information management systems

Network Administration

Network Engineering

IT management (5 years)

Budgeting (5 years)

Salesforce (2 years)

ServiceNow

Authentication

Azure (7 years)

AWS (7 years)

Salesforce (5 years)

SAP ERP (7 years)

Timeline

IT Manager/Director

Perrone Aerospace
11.2021 - Current

Senior IT Site Administrator/Engineer

Momentive Performance Materials
03.2016 - 11.2021

Network Technician

Deep Blue Communications
08.2013 - 06.2016

Technical Engineer

Time Warner Cable
05.2004 - 09.2012

Bachelor of Arts - Information Technology

Mildred Elley
David Smith