David Smith
Victoria,TX
Summary
Dedicated professional with expertise in customer service, delivering exceptional client experiences. Proven track record in inventory management and effective team collaboration. Committed to enhancing operational efficiency through strategic initiatives.
Overview
35
35
years of professional experience
Work History
Sales Porter
Bravo Nissan-Nissan Of Victoria
Victoria, Texas
05.2025 - 10.2025
- Assisted customers with vehicle inquiries and provided product information.
- Prepared vehicles for customer test drives, enhancing customer engagement and satisfaction.
- Coordinated vehicle deliveries, ensuring timely service and positive customer experience.
- Monitored inventory levels and reported discrepancies to management.
- Collaborated with team members to enhance customer experience during visits.
- Implemented safety procedures while handling vehicles on the lot.
- Responded promptly to phone calls from customers inquiring about product availability or delivery status.
- Utilized computer systems to accurately track inventory levels, pricing information and order details.
- Greeted customers upon arrival, providing excellent customer service.
- Inspected vehicles for pristine appearance, contributing to customer satisfaction and brand reputation.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Utilized CDK software for inventory management.
Service Porter
Bravo Honda
Victoria, Texas
03.2021 - 05.2025
- Organized tools and equipment to enhance technician efficiency.
- Managed vehicle delivery to customers in a timely manner.
- Addressed customer inquiries promptly to ensure a positive service experience.
- Collaborated with team members to improve daily operational processes.
- Provided transport for customers and dealership personnel
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Assisted customers in showroom by directing them to the correct service personnel.
- Maintained grounds, buildings and organized vehicle lot and storage areas.
- Transported completed vehicles back to the customer's residence or place of business.
- Supported parts department with deliveries and pickups.
- Adhered to safety protocols and regulations to maintain a safe working environment.
- Sanitized frequented areas and equipment using approved supplies.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Cleared debris from various areas to maintain cleanliness.
- Arranged and removed furniture to prepare facilities for events.
Cashier
Snax Max
Victoria, Texas
10.2020 - 03.2021
- Processed customer transactions efficiently and accurately.
- Assisted customers with product selections and inquiries.
- Maintained clean and organized checkout area to enhance customer experience.
- Monitored inventory levels near the register for restocking needs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed management-designated responsibilities to ensure smooth store operations.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures, ensuring tidy aisles and register area.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Delivery Driver
FedEx:Ground
Victoria, Texas
06.2018 - 08.2020
- Navigated designated routes to ensure timely package deliveries.
- Communicated delivery schedules and resolved issues to enhance customer satisfaction.
- Managed package handling and loading to maximize space efficiency in delivery vehicle.
- Adhered to traffic laws and company policies during all driving activities.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Addressed customer service complaints professionally to maintain trust and loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
Delivery Driver
FedEx
Victoria, Texas
10.2014 - 06.2018
- Navigated designated routes to ensure timely package deliveries.
- Inspected vehicles for safety and maintenance before each shift.
- Communicated delivery schedules and resolved issues to enhance customer satisfaction.
- Managed package handling and loading to maximize efficiency in delivery vehicle.
- Collaborated with team members to enhance delivery efficiency and accuracy.
- Adhered to traffic laws and company policies during all driving activities.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures.
- Maintained accurate records of deliveries and vehicle usage for reporting purposes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to proactively address concerns and minimize support calls.
Security Officer
Whelan Security
Victoria, Texas
10.2007 - 10.2013
- Monitored premises to ensure safety and security at all times.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Responded promptly to incidents and emergencies, ensuring proper protocols were followed.
- Collaborated with local law enforcement during investigations and emergency responses.
- Enforced company policies and regulatory requirements consistently across the site.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Identified safety hazards and implemented corrective actions to maintain a secure environment.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Facilitated safe navigation for visitors by providing escorts throughout the facility.
Machine Operator
Victoria Presort Mailing Service
Victoria, Texas
02.2006 - 10.2007
- Operated high-speed mailing equipment, enhancing processing efficiency for large volumes.
- Monitored machine performance, ensuring smooth operation and on-time output.
- Conducted routine maintenance on machinery, minimizing downtime and preventing malfunctions.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
Security Officer
ISSC Security
Port Lavaca, TX
10.2005 - 02.2006
- Monitored premises for safety and security, proactively identifying and addressing potential threats.
- Conducted regular patrols to deter unauthorized access, reinforcing a safe and orderly environment.
- Responded promptly to incidents and emergencies, ensuring proper protocols were followed.
- Collaborated with local law enforcement during investigations and emergency responses.
- Enforced company policies and regulatory requirements consistently across the site.
- Provided excellent customer service, assisting visitors and employees as needed.
- Assisted staff, guests, vendors, and contractors with entry procedures at the facility entrance to maintain security and provide guidance.
- Maintained detailed logs of security activities to ensure accountability and support incident investigations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Responded to alarms and conducted investigations as required.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Shop Hand
Gene's Machine
Victoria, Texas
08.2005 - 10.2005
- Maintained shop floor cleanliness and organized work areas to support efficient operations.
- Assisted in loading and unloading materials to ensure timely production processes.
- Followed all safety guidelines to maintain a secure working environment.
- Prepared job site for planned work by removing unnecessary items and organizing supplies to optimize workflow.
- Operated forklifts to transport materials across warehouse floors.
- Operated pallet jack to transport materials within the warehouse.
- Loaded and unloaded pallets from trucks and storage areas.
Security Officer
Day And Zimmermann
Victoria, Texas
03.2005 - 06.2005
- Monitored premises to uphold safety and security standards continuously.
- Conducted regular patrols to deter unauthorized access and maintain order.
- Responded promptly to incidents and emergencies, ensuring proper protocols were followed.
- Maintained detailed logs of daily activities and any irregularities observed.
- Collaborated with local law enforcement to enhance response effectiveness during investigations and emergencies.
- Enforced company policies and regulatory requirements consistently across the site.
- Delivered exceptional customer service to enhance visitor and employee experiences.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Responded to alarms and conducted investigations as required.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Warned persons of rule infractions or violations and evicted violators from premises.
Juvenile Detention Officer
Victoria County Juvenile Detention Center
Victoria, Texas
01.2004 - 12.2004
- Supervised youth during daily activities, enforcing safety protocols to ensure well-being.
- Conducted regular inspections of facilities to maintain security and cleanliness standards.
- Managed intake procedures for new residents, ensuring proper documentation was completed.
- Facilitated conflict resolution among residents, fostering a positive and respectful environment.
- Monitored resident behavior and reported incidents to senior staff.
- Maintained accurate records of resident interactions and daily operations to support effective facility management.
- Observed and recorded progress of each juvenile offender.
- Reported incidents of misconduct or violations of policy to supervisors.
- Maintained records of individual detainees' progress and behavior while in custody.
- Supervised recreational activities for detained juveniles.
- Ensured a safe environment was maintained within the facility at all times.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Secured facility entrances by performing visitor screenings and maintaining safety protocols.
Mail Sorter
Victoria Presort Mailing Service
Victoria, Texas
07.1990 - 12.2003
- Sorted incoming mail for timely distribution to staff, departments, and external customers.
- Operated mail processing equipment and manually sorted mail.
- Operated sorting machinery to ensure efficient processing of mail.
- Inspected incoming mail for damage or missing pieces.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Labeled containers with required information before dispatching them.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Processed outgoing mail using postage meters and scales, ensuring accurate postage.
- Picked up outgoing mail from designated locations in a timely manner.
- Managed inventory levels by ordering supplies when needed.
- Stocked supplies such as envelopes, labels and other materials needed for mailing operations.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Weighed mail to determine correct postage.
- Weighed parcels, calculating costs based on type, total weight and final destination.
Education
High School Diploma -
Victoria High School
Victoria, TX05-1995
Skills
- Customer service
- Product knowledge
- Cash register operation
- Transaction processing
- Cash handling
- Payment processing
- Inventory management
- Inventory control
- Inventory restocking
- Merchandise restocking
- Showroom organization
- Retail merchandising
- Effective communication
- Customer relationship management
- Customer relations
- Service excellence
- Team collaboration
- Problem solving
- Adaptability and flexibility
- Dependability
- Organizational skills
- Multitasking
- Data entry
- Scheduling deliveries
- Cleaning and sanitizing
- Vehicle inspection
- Safety procedures
- Surveillance monitoring
- CCTV surveillance
- Electronic surveillance
- General security
- Security policy enforcement
- Alarm monitoring
- Visitor tracking
- Patrol operations
- Surveillance
- Premises patrol
- Forklift operation
- Material handling
- Machine operation
- Hand tools
- Hand-held scanners
- Scanner operations
- Cash register systems
- Identification checks
- Cash drawer balancing
- Credit card processing
- Drawer balancing
- Payment processing
- Alarm monitoring
- Drawer balancing
- Multitasking
Timeline
Sales Porter
Bravo Nissan-Nissan Of Victoria
05.2025 - 10.2025
Service Porter
Bravo Honda
03.2021 - 05.2025
Cashier
Snax Max
10.2020 - 03.2021
Delivery Driver
FedEx:Ground
06.2018 - 08.2020
Delivery Driver
FedEx
10.2014 - 06.2018
Security Officer
Whelan Security
10.2007 - 10.2013
Machine Operator
Victoria Presort Mailing Service
02.2006 - 10.2007
Security Officer
ISSC Security
10.2005 - 02.2006
Shop Hand
Gene's Machine
08.2005 - 10.2005
Security Officer
Day And Zimmermann
03.2005 - 06.2005
Juvenile Detention Officer
Victoria County Juvenile Detention Center
01.2004 - 12.2004
Mail Sorter
Victoria Presort Mailing Service
07.1990 - 12.2003
High School Diploma -
Victoria High School