Detailed Adjuster with 8 years of experience in corporate insurance claims. Strong command of claimant information intake processes, records documentation and fraudulent investigation protocols. Impactful skills preparing operational reports, presenting liability information to audiences and approving claim payouts.
Overview
11
11
years of professional experience
Work History
Liability Claims Adjuster
GEICO
02.2015 - 06.2023
Documented all investigation activity and presented reports to management.
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Organized, planned and documented materials for auto claims.
Trained other claims staff members on proper handling and evaluation of injury claims.
Established relationships with clients and insurance companies to foster timely claims resolution.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Analyzed information gathered by investigation and report findings and recommendations.
Verified insurance claims and determined fair amount for settlement.
Evaluated insurance policies and analyzed damages to determine coverage.
District Manager
Northern Star Restaurant Management, Inc. (Dunkin)
09.2012 - 02.2015
Supervised four locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Built relationships with customers and community to establish long-term business growth.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
Criminal Justice
SUNY Buffalo State
Buffalo, NY
Skills
Automobile Claims Specialist
Accident Scene Investigations
Insurance Policy Coverage Knowledge
Claims Processing
Advanced Oral and Written Communication Skills
Quality Control
Data Analysis
Database Management
Coverage Assessments
Timeline
Liability Claims Adjuster
GEICO
02.2015 - 06.2023
District Manager
Northern Star Restaurant Management, Inc. (Dunkin)