Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Auto Claims Adjuster
Geico
11.2016 - 08.2023
Take first notice loss reports, handle dispute claims investigation, take recorded interview, provide excellent customer service, assist customers with creating their estimate appointments, review policy contracts
Customer Technical support
Monitronics (Brinks)
04.2014 - 11.2016
Chairman club Gold winner 2019, team lead for Auto repair express focus for my team
Education
Some college (No degree) - Liberal Arts and General Studies
The University of Texas at Arlington
Arlington, TX
Associate of Arts - Radio and Television Broadcasting
Trinity Valley Community College
Athens, TX
01.2010
Skills
Excellent oral and written communication skills
Ability to remain calm under pressure
Automobile claims specialist
Report Writing
Payment Processing
Records Review
Claims adjustment
Liability Determination
Accomplishments
Gold Chairmans club winner
Team lead for Auto repair express focus for my team
Chairman club Gold winner 2019
Timeline
Liability Claims Adjuster
Seaharbor Insurance
08.2023 - Current
Auto Claims Adjuster
Geico
11.2016 - 08.2023
Customer Technical support
Monitronics (Brinks)
04.2014 - 11.2016
Some college (No degree) - Liberal Arts and General Studies
The University of Texas at Arlington
Associate of Arts - Radio and Television Broadcasting