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Associate Principal Engineer

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Graduate student in Industrial/Organizational Psychology with experience across retail, operations, training, and human resources. Brings a people-centered approach by applying psychological research and people analytics to support employee engagement, onboarding, and organizational effectiveness, informed by experience across multiple industries and organizational levels. Motivated to continue learning how AI can be used thoughtfully in the I/O field to support employees and organizations.

Relationship-driven Sales and Account Management Professional with 10+ years of experience supporting revenue growth through consultative solutions, vendor partnerships, and portfolio management. Proven success managing client and vendor relationships, ensuring product readiness, compliance, and customer satisfaction. Known for strong communication, attention to detail, and the ability to build trust that drives long-term business relationships.

Technology professional with a Bachelor’s degree in Information and Decision Sciences (Management Information Systems), and foundational knowledge of cloud computing. Experience in customer-facing technology roles and consulting-based academic projects, with exposure to systems analysis and business technology alignment. Strong communicator, skilled in supporting users, translating technical concepts, and collaborating across teams in fast paced environments.

A professional with a strong ability to remain calm under pressure, demonstrating exceptional problem-solving and communication skills. Adept at team building and resourcefulness, consistently driving success through effective upselling strategies. Committed to leveraging these competencies to achieve career growth and contribute positively to organisational goals.


Research professional with background in administrative support, adept at enhancing operational efficiency and contributing to project success. Facilitated research coordination and maintained meticulous records, ensuring smooth operations. Known for strong collaboration skills and ability to adapt to changing needs, consistently delivering reliable results.
Professional with strong background in research administration. Adept at managing complex projects, coordinating logistics, and ensuring seamless operations. Skilled in data management, report generation, and maintaining compliance with protocols. Known for collaboration, reliability, and adaptability in fast-paced environments.
Experienced with administrative tasks, research coordination, and data management. Utilizes organizational skills and attention to detail to support research projects and maintain documentation integrity. Track record of effective communication and teamwork, fostering productive collaboration.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Assisted in creating engaging fashion designs through skills in fashion illustration and color theory. Supported inventory management and order processing to promote efficient operations and enhance customer satisfaction. Contributed to mentoring initiatives and public speaking engagements to motivate peers in the fashion industry.

Driven by a passion for veterinary science and conservation, skills in animal handling and lab safety protocols have been developed at esteemed institutions such as Clemson and Tennessee State Universities. Experience includes conducting research on veterinary antibiotics, performing wellness checks on livestock, and administering vaccinations and sterilizations. Expertise also encompasses tagging and tracking red-eared slider turtles while actively engaging in public education on conservation efforts. A strong commitment to advancing animal health and environmental stewardship is demonstrated through diverse hands-on experiences and a dedication to continuous learning in the field.

Polished, adaptable, and patient-focused customer service professional with extensive experience in clinical reception, administrative support, and front-of-house operations. I bring hands-on experience from Laser Clinics Australia, coupled with my current role as a Specialist at Apple Sydney, where I have honed my ability to provide exceptional service in fast-paced, high-volume environments. I am now seeking a long-term position in a reputable healthcare setting where I can apply my interpersonal skills, organisational strengths, and clinical administration expertise.
Currently completing a Bachelor of Medical Science at Macquarie University (Expected 2027), I possess a strong understanding of clinical communication, confidentiality, and patient-centred care. I excel at managing busy reception environments, coordinating appointments, maintaining accurate records, and ensuring every patient feels welcomed, understood, and supported. Highly proactive and professional, I am confident working independently or collaboratively, with a warm communication style, meticulous attention to detail, and the ability to quickly master new systems. I am committed to delivering reliability, efficiency, and an exceptional patient experience in every interaction.

Dedicated Customer Service professional with 10+ years of managerial experience in various retail based
settings dedicated to providing the highest quality service and making customers feel welcome. A team
player who works well both independently and within team settings to achieve unified goals and objectives.
Skilled communicator and problem solver committed to creating positive customer experiences.

David Sosa

Summary

Overview

Work History

Seasonal Specialist

Sales Executive

Sales Agent Representative

Inventory Manager

Education

BACHELOR DEGREE IN BUSINESS - BUSINESS -

Skills

Timeline

Seasonal Specialist

Sales Executive

Sales Agent Representative

Inventory Manager

BACHELOR DEGREE IN BUSINESS - BUSINESS -

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