David Starsnic
Glenshaw,PA
Summary
Dynamic leader and strategic analyst with a proven track record at PNC Bank, enhancing operational efficiency and team performance. Excelled in coaching and predictive analytics, significantly improving process workflows and fostering a culture of safety and excellence. Skilled in driving customer satisfaction and mentoring teams towards achieving high-quality standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Team Lead
Ace Hardware/ Giant Eagle
11.2017 - 09.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Analyst
PNC Bank
05.1993 - 04.2017
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Optimized operational efficiency by redesigning workflow processes.
Education
Bachelor of Arts - Secondary Education
Point Park University
Pittsburgh, PA05-1995
Bachelor of Arts - Communications
Penn State
Erie, PA05-1991
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Workplace Safety
Timeline
Team Lead
Ace Hardware/ Giant Eagle
11.2017 - 09.2024
Analyst
PNC Bank
05.1993 - 04.2017
Bachelor of Arts - Secondary Education
Point Park University
Bachelor of Arts - Communications
Penn State
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