Overview
Work History
Education
Timeline
Generic

David Stewart

Sulphur,LA

Overview

14
14
years of professional experience

Work History

Executive Casino Host

Delta Downs Racetrack Casino Hotel
07.2023 - Current
  • Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
  • Achieved goals and objectives for phone calls, e-mails and letters mailed to current, inactive and prospective high-end players for increased casino revenue.
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Devoted significant time being visible and available on casino floor to meet and greet guests during individual visits and special events.

Executive Casino Host

Horseshoe Casino
10.2022 - 07.2023
  • Structured time to visit with supervisors in slots, table games, and food and beverage areas to mitigate problems or issues involving VIP players.
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
  • Oversaw credit line approvals for select clientele based on thorough review processes while adhering strictly to internal risk management guidelines.

Automotive Sales Consultant

Lake Charles Toyota
04.2022 - 10.2022
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.

Inside Sales Representative

Consolidated Electrical Distributors
08.2021 - 04.2022
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Poker Room Manager

Isle Of Capri Casino
12.2010 - 08.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

No Degree - Criminal Justice

McNeese State University
Lake Charles, LA

High School Diploma -

Sulphur High School
Sulphur, LA
05.1991

Timeline

Executive Casino Host

Delta Downs Racetrack Casino Hotel
07.2023 - Current

Executive Casino Host

Horseshoe Casino
10.2022 - 07.2023

Automotive Sales Consultant

Lake Charles Toyota
04.2022 - 10.2022

Inside Sales Representative

Consolidated Electrical Distributors
08.2021 - 04.2022

Poker Room Manager

Isle Of Capri Casino
12.2010 - 08.2020

No Degree - Criminal Justice

McNeese State University

High School Diploma -

Sulphur High School

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David Stewart