David Tantao
Philadelphia,PA
Summary
Hospitality professional with extensive experience in kitchen operations and staff supervision. Recognized for enhancing service efficiency and guest satisfaction through effective shift management and quality control in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Server, Bartender & Manager on Duty
Sidecar Bar and Grille
Philadelphia, Pennsylvania
03.2020 - Current
- Delivered exceptional customer service in fast-paced dining and bar setting, enhancing guest satisfaction.
- Prepared and served drinks while coordinating bar service to meet customer demand.
- Led team during shifts, ensuring smooth daily operations and enhancing service quality.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Opened and closed the restaurant/bar while following operational procedures.
Head Pizzaiolo
Nomad Pizza
Philadelphia, Pennsylvania
01.2018 - 01.2023
- Prepared dough, sauces, toppings, and pizzas according to restaurant standards.
- Managed ordering and inventory to streamline kitchen operations and enhance service flow.
- Supervised kitchen employees during daily service to ensure quality and consistency in food preparation.
- Assisted front-of-house service by promptly running food and engaging with guests to improve dining experience.
Pizza Chef & Shift Manager
Blackbird Pizza
Philadelphia, Pennsylvania
05.2017 - 10.2017
- Prepared pizzas and menu items with attention to quality, consistency, and presentation.
- Prepped, stocked, and organized workstations before and during service.
- Monitored and maintained inventory levels to ensure timely availability of ingredients for service.
- Supported shift management to ensure efficient service flow and team coordination.
- Provided friendly customer service to enhance guest experience and foster repeat business.
Education
B.A. - Liberal Arts
SUNY Purchase College, School of the Arts
Purchase, NY05-2011
Skills
- Customer service and guest relations
- Food and beverage preparation
- Station organization
- Inventory management
- Shift leadership and training experience
- Clear and effective verbal and written communication
- Multitasking in service
- Health and safety compliance
Timeline
Server, Bartender & Manager on Duty
Sidecar Bar and Grille
03.2020 - Current
Head Pizzaiolo
Nomad Pizza
01.2018 - 01.2023
Pizza Chef & Shift Manager
Blackbird Pizza
05.2017 - 10.2017
B.A. - Liberal Arts
SUNY Purchase College, School of the Arts