David Thomas
Heflin,AL
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Dynamic sales consultant with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Cooper Chevrolet Buick
03.2026 - Current
- Consulted with customers to identify vehicle needs and recommend suitable models.
- Presented inventory features, pricing, and financing options clearly.
- Conducted test drives to support purchase decisions and build buyer confidence.
- Coordinated trade-in appraisals and sales paperwork accurately.
Sales Consultant
Buster Miles Chevy And Ford
04.2025 - 03.2026
- Maintained follow-up communication with prospects to advance open opportunities.
- Leveraged CRM records to track leads, appointments, and customer interactions.
- Explained warranty, financing, and lease terms to improve purchase understanding.
- Matched customer preferences with available inventory to streamline sales process.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Consultant
Cooper Chevrolet
04.2019 - 03.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Sales Consultant
Buster Miles Chevy And Ford
07.2013 - 03.2017
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
Sales Consultant
Bob Williams Dodge, Chrysler,Jeep / University DCJR
03.2006 - 06.2013
- Advised customers on vehicle options, features, and financing to match needs with inventory.
- Conducted test drives and walk-arounds to highlight benefits, safety, and performance.
- Built rapport with buyers through responsive follow-up and personalized sales support.
- Guided trade-in evaluations and coordinated pricing discussions with management.
- Utilized CRM tools to track leads, schedule follow-ups, and maintain pipeline accuracy.
- Improved customer satisfaction by resolving concerns and maintaining clear communication throughout purchase process.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Department Manager
Proffitt's Department Store
09.2001 - 02.2006
- Managed sales floor operations, ensuring merchandise presentation aligned with store standards.
- Trained associates on customer service, product knowledge, and selling techniques.
- Scheduled staff coverage to support peak traffic and daily department needs.
- Monitored inventory levels and coordinated replenishment to prevent stock shortages.
- Enforced shrink control procedures to protect merchandise and reduce loss.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Education
Bachelor of Science - Business And Communication
Shorter College
Rome, Ga.08-1987
Skills
Twenty-plus years providing a superior level of customer service, maintaining excellent product knowledge, and exhibiting complete transparency in all aspects of the sale
Timeline
Sales Consultant
Cooper Chevrolet Buick
03.2026 - Current
Sales Consultant
Buster Miles Chevy And Ford
04.2025 - 03.2026
Sales Consultant
Cooper Chevrolet
04.2019 - 03.2025
Sales Consultant
Buster Miles Chevy And Ford
07.2013 - 03.2017
Sales Consultant
Bob Williams Dodge, Chrysler,Jeep / University DCJR
03.2006 - 06.2013
Department Manager
Proffitt's Department Store
09.2001 - 02.2006
Bachelor of Science - Business And Communication
Shorter College