DAVID TILLSON
LITTLETON,NH
Summary
Dependable line cook/server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
Work History
Server/ Line Cook
Applebee's Grill + Bar
06.2020 - 03.2024
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Framing Carpenter
Fregeau Builders
13 Russell Court, Littleton, NH
03.2017 - 11.2019
- Installed insulation, trim and other finishing touches.
- Improved project timelines by effectively collaborating with team members on various framing projects.
- Upcycled old frames and materials, reusing and repurposing where possible to minimize waste.
House Painter
Lonnie Dovaluk Painting
Sugar Hill, NH
02.2015 - 02.2017
- Primed and sealed surfaces to best support paint coats.
- Selected appropriate type of paint and other materials for specific surfaces.
- Utilized brushes and rollers to create various textures.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
Education
GED -
06.2001
Skills
- Problem-Solving
- Strong Work Ethic
- High Energy and Stamina
- Cleaning and sanitizing
- Reliability
- Safe Food Handling
- High-volume dining
Timeline
Server/ Line Cook - Applebee's Grill + Bar
06.2020 - 03.2024
Framing Carpenter - Fregeau Builders
03.2017 - 11.2019
House Painter - Lonnie Dovaluk Painting
02.2015 - 02.2017
Groveton High School - GED,