David Toon
Pekin,IL
Summary
Experienced technology professional with over 10 years of multi-disciplinary expertise. Combines technical knowledge with a proven ability to collaborate across both technical and non-technical stakeholder groups. Backed by formal education in technology and an M.S. in Organizational Leadership, adept at leading support teams and optimizing system operations.
Overview
17
17
years of professional experience
Work History
Senior Video Engineer
Verizon
03.2020 - Current
- Responsible for the deployment and maintenance of video network operations equipment.
- Resolve video service outages and degradations in a timely manner and proactively monitor for issues.
- Collaborate with 3rd party service partners and internal stakeholders to ensure maximum service availability and quality.
- Create job aids and training material, as well as provide training and mentorship for video network operations associates.
Assistant Chief Engineer
WEEK-TV
08.2017 - 03.2020
- Responsible for the installation and maintenance of television broadcast and audio/video production equipment.
- Maintained 2 production control rooms and studios, as well as electronic newsgathering equipment for use in the field.
- Provided technical support to production and newsgathering personnel in the maintenance and use of video equipment.
- Created training material and job aids for video production, newsgathering, and engineering personnel.
- Provided Tier 1 information technology support to all location personnel, and assisted remotely located information technology department with Tier 2 and Tier 3 issues.
Field Operations Technician
American Tower Corp.
07.2015 - 08.2017
- Managed operational aspects of 500 telecommunication tower sites in Central Illinois and Southern Indiana.
- Coordinated with internal stakeholders to ensure maximum revenue generation and minimize operational expenses for all sites.
- Coordinated with site tenants, 3rd party contractors, landowners, and local government officials to ensure sites were accessible, safe, and meeting legal requirements.
- Managed internal maintenance and capital projects, as well as tenant projects to avoid conflicts.
Assistant Chief Engineer/IT Systems Administrator
WEEK-TV
05.2012 - 07.2015
- Responsible for the installation and maintenance of television broadcast and audio/video production equipment.
- Maintained 2 production control rooms and studios, as well as electronic newsgathering equipment for use in the field.
- Provided technical support to production and newsgathering personnel in the maintenance and use of video equipment.
- Administered all information technology systems and provided all levels of technical support.
Radio Frequency Transmission Systems Journeyman
Illinois Air National Guard
08.2009 - 03.2017
- Deployed and maintained satellite and microwave communication equipment in support of military operations in a deployed environment.
- Collaborated with internal teams, as well as other military and civilian organizations to ensure optimum availability and performance of communication equipment.
- Provided technical support and training to equipment users.
- Provided training and mentorship of junior personnel, as well as direct supervision in deployed environments.
Education
Master of Science - Organizational Leadership
Southern New Hampshire University
Hooksett, NH01-2026
Bachelor of Science - Technical Management
Southern New Hampshire University
Hooksett, NH01-2024
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force
Montgomery, ALSkills
- Training development
- Requirements analysis
- Change management
- Technical support oversight
- User assistance
- Problem-solving
- Team collaboration
- Training and support
- Technical guidance
Timeline
Senior Video Engineer
Verizon
03.2020 - Current
Assistant Chief Engineer
WEEK-TV
08.2017 - 03.2020
Field Operations Technician
American Tower Corp.
07.2015 - 08.2017
Assistant Chief Engineer/IT Systems Administrator
WEEK-TV
05.2012 - 07.2015
Radio Frequency Transmission Systems Journeyman
Illinois Air National Guard
08.2009 - 03.2017
Master of Science - Organizational Leadership
Southern New Hampshire University
Bachelor of Science - Technical Management
Southern New Hampshire University
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force