David Towle
Winnebago,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
25
25
years of professional experience
Work History
Operations Supervisor
Lowe's Distribution Center
09.2015 - 12.2023
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Involved with the Human Resources process of interviewing, hiring, training, and disciplinary actions of associates.
Performance Instructor
Lowe's Distribution Center
12.2007 - 09.2015
- Established a positive learning environment by setting clear expectations and maintaining consistent routines.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Utilized a variety of instructional methods to accommodate diverse learning styles, increasing overall comprehension.
- Conducted regular assessments to track progress, leading to targeted instruction for optimal results.
- Served as a mentor and role model for associates, fostering strong relationships built on trust and respect.
Assistant Branch Manager
Amcore Bank, NA
01.2001 - 04.2007
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Ramp Unload Supervisor
United Parcel Services
11.1998 - 01.2001
- Managed a crew of employees in the process of unloading and loading aircraft on a nightly basis.
- Resolved personnel issues swiftly, maintaining a positive working atmosphere among team members.
- Maintained a clean and organized work environment to promote productivity and minimize accidents.
- Coordinated with other supervisors to ensure seamless handoff between shifts, reducing downtime.
- Conducted performance evaluations for unloaders, identifying areas for improvement and providing constructive feedback.
- Enhanced worker safety by conducting regular trainings on proper lifting techniques and equipment usage.
Education
High School Diploma -
East High School
Rockford, ILSkills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Team Training
- Safety oversight
- Warehouse Operations
- Employee Development
- Customer relationship development
- Human Resources
- Multitasking and Organization
- Team Leadership
Affiliations
- Illinois National Guard
Timeline
Operations Supervisor
Lowe's Distribution Center
09.2015 - 12.2023
Performance Instructor
Lowe's Distribution Center
12.2007 - 09.2015
Assistant Branch Manager
Amcore Bank, NA
01.2001 - 04.2007
Ramp Unload Supervisor
United Parcel Services
11.1998 - 01.2001
High School Diploma -
East High School
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