Organized Job Title with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
2022
2022
years of professional experience
Work History
Customer Service Representative
Family Dollar
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Maintenance Technician
Neighborhood Walmart
03.2020 - 01.2022
Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.