David R. Trotter
Overland Park
Summary
Driven professional with a background at Golf Galaxy, adept in enhancing member experiences and streamlining operations for efficiency. Demonstrates exceptional communication abilities and golf product knowledge, contributing to significant improvements in facility functionality and customer satisfaction. Skilled in golf course familiarity and upholding golf rules, ensuring optimal service delivery.
Overview
7
7
years of professional experience
Work History
Club Service Specialist
Golf Galaxy
2023.04 - 2024.03
- Enhanced member experience by providing exceptional customer service and addressing individual needs.
- Streamlined club operations for increased efficiency through effective communication with team members.
- Improved overall satisfaction by maintaining clean and organized facility spaces for optimal functionality.
Golf Shop Associate
Doubletree Golf Resort San Diego
2018.09 - 2021.02
- Improved visual merchandising to attract more customers and boost sales revenue.
- Assisted in the organization of golf tournaments, resulting in successful events and increased membership engagement.
Inside Sales Representative
Sonartec Golf
2017.01 - 2019.02
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Associate of Arts - Golf Course Operation And Grounds Management
Golf Academy of America
Vista, CA01.2012
Skills
- Golf product knowledge
- Communication abilities
- Golf course familiarity
- Golf Rules Understanding
Timeline
Club Service Specialist
Golf Galaxy
2023.04 - 2024.03
Golf Shop Associate
Doubletree Golf Resort San Diego
2018.09 - 2021.02
Inside Sales Representative
Sonartec Golf
2017.01 - 2019.02
Associate of Arts - Golf Course Operation And Grounds Management
Golf Academy of America
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