Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Trujillo

Ribera,NM

Summary

Dedicated professional with strong client relationship management skills. Proven ability to coordinate family support services and enhance communication, ensuring families access essential resources effectively. Results-oriented Family Assistant Analyst with extensive experience in coordinating family support services. Skilled in problem-solving and data management, consistently adapting to meet client needs and streamline processes for improved service delivery. Detail-oriented professional with a solid background in client engagement and service coordination. Known for cultivating positive relationships and effectively managing data systems to support families in navigating health care services.

Overview

11
11
years of professional experience

Work History

Family Assistant Annalyst

Health Care Authority
Las Vegas, New Mexico
11.2019 - Current
  • Coordinated family support services with health care providers and community resources to ensure access.
  • Assisted families in navigating health care systems and obtaining essential services.
  • Cultivated positive relationships with families to enhance effective communication.
  • Managed electronic filing systems for efficient document retrieval.
  • Entered and maintained accurate data in company databases daily.

Insurance Agent

The Trujillo Agency
Las Vegas, New Mexico
05.2014 - 06.2019
  • Provided exceptional customer service to clients regarding insurance policies.
  • Analyzed client needs to recommend suitable coverage options.
  • Managed client accounts and maintained accurate records.
  • Educated clients on policy benefits and claims processes.

Education

Massage License - Massage

Therapeutic Massage Institue
Albuquerque, NM
05-2009

High School Diploma -

West Las Vegas
Las Vegas, NM
05-2005

Skills

  • Client relationship management

Timeline

Family Assistant Annalyst

Health Care Authority
11.2019 - Current

Insurance Agent

The Trujillo Agency
05.2014 - 06.2019

Massage License - Massage

Therapeutic Massage Institue

High School Diploma -

West Las Vegas