David Vaughn
Alpharetta,GA
Summary
Passionate about all things customer, with 10 years of delivering a personalized experience that leaves a lasting impression. Whether it's driving operational excellence, showcasing products through impactful visual displays, or a committed focus on driving results, I've always sought ways to bring more to the table. My willingness to learn, positive outlook, and dedication have set the foundation for my leadership. I believe that through genuine investment in others, and pride for what you do, there's no limit to what you or your team can accomplish!
Overview
10
10
years of professional experience
Work History
Store Manager
Carters Inc
04.2023 - Current
- Assisted with NSOs, ran new store concepts different from the typical store experience, including the transition to the first Carters Concept Store, which saw direct partnership with our home office partners around execution, testing criteria, customer feedback, impacts to KPIs, and all while embracing new challenges every day around the ever-changing expectations.
- Delivered an impactful visual experience for the customer, and developed my team to look at it from the lens of what the customer sees, and what we need them to see.
- Developed leadership for the district, including my Assistant Managers promoting to Store Managers.
- Drove increases in sales, saw growth in KPIs through our engaged customer experience, including AT and Conv. As well as strong performance with our credit card, which encouraged repeat customers.
Assistant Store Manager
Gap Inc
09.2021 - 04.2023
- #1 With Loyalty & Brand Credit Card
- Merchandised all departments of the store to drive sales and maximize gross margin
- Led my team to drive sales through effective strategies, proper utilization of company provided resources, and intentional coaching.
- Identified opportunities within the store and took ownership in finding as well as implementing solutions.
- Received weekly recognition from customers through our store surveys.
- Handled hiring, scheduling, training, and all other tasks to support my General Manager and the store.
Lead
Gap Inc
04.2019 - 09.2021
- Top performer with Loyalty & Brand Credit Card
- Tracked our KPIs and led with a customer focused mindset to meet our daily sales metrics, and improve upon any opportunities.
- Owned leading an efficient shipment process, including analyzing employee performance and daily obstacles.
- Assisted with merchandising our Kid & Baby departments
Keyholder
Banana Republic
07.2016 - 04.2019
- Promoted within 2 months from associate to keyholder
- Connected with customers daily to understand needs, delivering an elevated experience that went above and beyond to make their day.
- Assisted with training new staff members and coaching to improve performance in existing ones.
Timeline
Store Manager
Carters Inc
04.2023 - Current
Assistant Store Manager
Gap Inc
09.2021 - 04.2023
Lead
Gap Inc
04.2019 - 09.2021
Keyholder
Banana Republic
07.2016 - 04.2019